Medical Assistant

Job Objective: Assists patients in a timely, courteous, and professional manner. Will provide accurate information, schedule appointments, and assist with MLP (or physician) orders.

Duties & Responsibilities:

Primary Job Functions:

• Room patients in clinic for up to 4 doctors. Rooming patients include taking vitals, reviewing health history, and reason for visit as well as turning over rooms between patients
• occasional discharge for office patients, providing patients orders, scheduling them for procedures, subsequent visits, and providing them appropriate discharge paperwork
• Orders protocol for physicians
• Initiate capsule endoscopy visits, assist patients with swallowing pillcam and outfit them with proper recording equipment for the day, retrieving equipment at end of day when patient returns and download recordings
• Receive tasks to scheduling capsule endoscopy patients
• Daily reviews and has working knowledge of physician’s schedules
• Practice appropriate charting methods
• Travel between offices is required

Secondary Job Functions:

• Assist Medical Secretaries, including reviewing/managing any mail/miscellaneous correspondence, patient charts, messages, scheduling by physician/MLP, orders, and any other responsibilities that need attention
• Receptionist duties, as will back up receptionist when needed
• Assist with physician/MLP recall appointments
• Attend all office meetings and in services as required
• Maintaining confidentially of patient, personal and financial information by utilizing HIPAA guidelines and regulations
• Any other tasks as requested by the physician, executive director, human resource manager, and/or the office supervisor

Knowledge, Skills, & Abilities:

• Knowledge of medical terminology
• Knowledge of HIPAA regulations
• Ability to handle a multi-line phone system
• Ability to organize work material and/or charts to ensure accuracy of patient records
• Ability to relate to all levels of patients, staff members as well as external providers and/or agencies
• Neat appearance and professional demeanor and pleasant phone demeanor
• Knowledge of modern office procedures and methods including telephone communications, office systems, and record keeping

• Knowledge of modern business communication, including style and format of letters, memoranda, minutes, and reports

• Skill to use a personal computer and various software packages

• Ability to establish priorities, work independently, and proceed with objectives with little supervision
• Ability to handle and resolve recurring problems
• Fluent in English

Credentials & Experience:

• Must have high school diploma or equivalent

• Prefer 2 years’ experience working in a medical environment.(office, clinical, or hospital)

Special Requirements:

• Willingness to learn new tasks, be cross-trained within the office, and be flexible with work load to help office flow
• Flexibility in working hours willing to work occasional overtime

Physical Demands:

• Applies the principles of body mechanics in lifting or moving people, or equipment (occasional)
• Must be able to independently lift 25 pounds (occasional)

• Physical ability to retrieve and file records in a (6-7 shelf) file cabinet. (Frequent)

• Must be able to sit (frequent), stand (frequent), walk (frequent), stoop (frequent), bend over (frequent), and type on keyboard (frequent)
• Ability to communicate in person and by phone (frequent)

Work Environment:

• Medical office requiring some contact with adult patients
• Office workstation environment with numerous employees

Equal Opportunity Employer
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