What are the responsibilities and job description for the Receptionist position at Ohio Eye Alliance?
Require: friendly, personable and customer service oriented person for part time receptionist position at an Ophthalmology medical office in Canfield. Must be reliable, self motivated, trustworthy, and able to work independently. Excellent salary.
Position Summary:
Responsible for functions that allow the smooth administrative operations at Ohio Eye Alliance. These include greeting incoming patients and visitors, relaying incoming telephone calls, and performing various clerical duties in a professional manner.
Duties and Responsibilities (other duties may be assigned):
Greets and identifies patients and visitors as they enter the office in reference to the daily schedule and obtains additional patient information as needed.
Reviews patient charts to ensure proper documentation and information are enclosed in accordance with practice guidelines.
Requests patients and visitors be seated in the waiting room in a courteous manner and communicates unexpected delays when necessary.
Schedules, cancels and reschedules patient appointments for routine office visits, consultations, treatments and follow-ups using computer system.
Provides patients with accurate and legible appointment cards.
Answers multi-line telephone system, takes accurate messages, screens and directs
telephone calls to the appropriate person in an efficient manner.
Receives payments from patients for services rendered.
Creates payment arrangements for patients when necessary and notes such on patient account.
Acquires necessary medical records and documents for patient charts by communicating via telephone, facsimile machine or in person with other office locations, medical facilities, hospitals or office personnel.
Enters necessary changes on computer to update information prior to printing daily schedules.
Informs staff of changes in patient status, and files information in appropriate charts.
Operates standard office equipment, including multi-line telephone, photocopy machine facsimile machine and computer.
Maintains a neat and organized waiting room and orders supplies as needed.
Work Remotely
- No
Job Type: Part-time
Pay: $15.00 - $18.00 per hour
Expected hours: 24 per week
Benefits:
- Employee discount
Schedule:
- 8 hour shift
Education:
- High school or equivalent (Preferred)
Experience:
- Microsoft Office: 1 year (Preferred)
- Customer Service: 2 years (Preferred)
- Medical receptionist: 1 year (Required)
Work Location: In person
Salary : $15 - $18