Vendor Management Associate (Business Process Analyst 1)

Office of Information Services

The Office of Information Services (OIS) works to support the business functions and the delivery of health, human, and employment services through the application of information technology. OIS supports the delivery of programs to millions of recipients through the development and round-the-clock operation of automated information systems. Due to the number of end-users and technologies supported, OIS is one of the largest and most complex IT organizations within Ohio state government. Learn more about the Office by visiting the ODJFS OIS webpage.

What You’ll Do

The Vendor Management Associate supports key functions within the Office of Information Services (OIS) vendor management office (VMO). This role collaborates closely with the Vendor Management Analyst and internal stakeholders to ensure adherence to established standards and risk frameworks. The Associate contributes to vendor requirements analysis, risk tracking, process documentation, data accuracy, and event coordination, while helping drive efficiencies and support informed decision-making.

Challenges include relying on stakeholders from various areas to provide information as they juggle competing, high priority work.

Typical Duties Include But Are Not Limited To

• Assists with vendor tracking to ensure the appropriate resource has approved IT-vendor risks documents and assessments
• Tracks IT-vendor risks related to processes, projects, and procedures
• Maintains complete and accurate vendor surveys
• Creates technical documentation related to vendor management
• Conducts scans of the VMO dashboard and other metrics data to ensure functionality and usability
• Creates process flows and charts related to vendor management
• Assists with vendor events, including planning, coordination, and execution
• Assists with the gathering and analysis of business requirements
• Assists in maintaining accurate and timely data refreshes
• Creates, prepares, and distributes vendor related documents
• Performs research of contracts and contractual documentation
• Assists with special, time-sensitive projects
  
  

Schedule: Full-time

Hours: Standard workdays are Monday through Friday. Hours are between 7:00 a.m. and 6:00 p.m.

Travel: Occasional travel within the state of Ohio.

PN(s): 20045252

Option 1

The ideal candidate, at minimum, must have the following:

• 36 mos. combined work experience in any combination of the following: creating and coordinating technical and business requirements for processes, projects and procedures, working with business users and technical staff to develop strategies and leading modification or creation of new systems for implementation of information technology solutions.
  
  

Option 2

• Completion of associate core program in computer science, information systems, or business administration;
  
  

AND

• 18 mos. combined work experience in any combination of the following: creating and coordinating technical and business requirements for processes, projects and procedures, working with business users and technical staff to develop strategies and leading modification or creation of new systems for implementation of information technology solutions.
  
  

Option 3

• Completion of undergraduate core program in computer science, information systems, or business administration;
  
  

AND

• 12 mos. combined work experience in any combination of the following: creating and coordinating technical and business requirements for processes, projects and procedures, working with business users and technical staff to develop strategies and leading modification or creation of new systems for implementation of information technology solutions.
  
  

Or

• Equivalent of minimum class qualifications for employment noted above.
  
  

Tips For Your Application

When completing the different sections of this application, be sure to clearly describe how you meet the minimum qualifications outlined in this job posting. We cannot give you credit for your Work Experience and Education & Certifications if you do not provide that information in your online application. Information in attached resumes or cover letters must be entered into your application in the appropriate Work Experience or Education & Certification sections to be considered.

Pay Information

This position is in the State of Ohio’s OCSEA Pay Schedule, Pay Range 33. Unless required by legislation or union contract, starting salary will be the minimum salary of that pay range (step 1, currently $33.52 per hour). These ranges provide a standardized pathway for pay increases. With continued employment, new hires move to the next step in the range after 6 months and annually thereafter. Cost of Living Adjustments increase wages in these ranges each fiscal year. The current step progression wages are in the table below.

Pay Range 33

Step 1

Step 2

Step 3

Step 4

Step 5

Step 6

Step 7

Step 8

Step 9

Hourly

$33.52

$35.15

$36.90

$38.70

$40.59

$42.62

$44.66

$46.87

$49.18

Annual

$69,722

$73,112

$76,752

$80,496

$84,427

$88,650

$92,893

$97,490

$102,294

Months of Employment

At Hire

6 months

18 months

30 months

42 months

54 Months

66 Months

78 Months

90 Months

Organization

Job & Family Services

Agency Contact Name and Information

odjfscareers@jfs.ohio.gov

Unposting Date

Sep 23, 2025, 3:59:00 AM

Primary Location

United States of America-OHIO-Franklin County-Columbus

Compensation

$33.52

Schedule

Full-time

Classified Indicator

Classified

Union

OCSEA

Primary Job Skill

Information Technology

Technical Skills

Information Technology

Professional Skills

Attention to Detail

Primary Technology

Not Applicable

Agency Overview

Who We Are

The Ohio Department of Job and Family Services (ODJFS) supports Ohioans and their families through the following programs:

• Cash and Food Assistance
• Employment Services and Workforce Development
• Unemployment Insurance
• Adult Protective Services
• Child Support
  
  

Public service is an honorable way to serve the community in a hands-on dedicated way. You can make a difference in someone’s world!

Guiding Principles

• We will be a leader in customer satisfaction.
• We will have a reputation that attracts and retains talented, diverse, and dedicated employees.
• We get better at what we do every day.