What are the responsibilities and job description for the Education Program Specialist - Dispute Resolution position at Ohio Department of Education and Workforce?
Education
On behalf of the Office for Exceptional Children (OEC) ensures compliance with the Individuals with Disabilities Education Act (IDEA) and state regulations through the formal complaint process:
If this position is filled with an internal employee who has an approved telework agreement, the employee may be required to report in-person during the initial training period.
Minimum Qualifications
6 years of experience in any combination of the following:
Job Skills: Educational support
Organization
Education and Workforce
Agency Contact Name and Information
Morgan Webb (Morgan.Webb@education.ohio.gov)
Unposting Date
May 20, 2026, 11:59:00 PM
Primary Location
United States of America-OHIO-Franklin County-Columbus
Compensation
Starting at $34.28
Schedule
Full-time
Work Hours
8:00 am to 5:00 pm
Classified Indicator
Unclassified
Union
OCSEA
Primary Job Skill
Educational Support
Technical Skills
Interviewing, Education, Investigation, Law
Professional Skills
Critical Thinking, Problem Solving, Time Management, Written Communication
Agency Overview
The Ohio Department of Education and Workforce is a diverse team of passionate, education-focused professionals responsible for overseeing and enhancing the quality of education for each of Ohio’s 1.7 million students. The Department provides the resources and supports essential to raising student achievement and accelerating learning opportunities, advancing the connectivity between K-12 and postsecondary learning, creating programs to support and expand workforce experiences, and ensuring students have the necessary supports to be ready each day to learn.
As the governing body responsible for overseeing and enhancing the quality of education within the State of Ohio, the Department of Education and Workforce is dedicated to promoting educational excellence and ensuring equal access to learning opportunities for all students. The Department is committed to collaborating with schools, districts, educators, students, families, businesses, nonprofits and all stakeholders to achieve our educational goals
On behalf of the Office for Exceptional Children (OEC) ensures compliance with the Individuals with Disabilities Education Act (IDEA) and state regulations through the formal complaint process:
- Investigates IDEA formal complaints within the 60 day federal timeline;
- Ensures formal complaint process is followed;
- Provides technical assistance to parties regarding the process, develops various complain letters;
- Develops interview questions;
- Conducts onsite visits (as applicable);
- Develops final report (e.g., letter of finding, withdrawal) which outlines compliance and non-compliance with IDEA;
- Develops a corrective action plan if there is noncompliance.
- Provides technical assistance to district administrators, advocates, attorneys, parents and organizations regarding the dispute resolution process and IDEA;
- Responds to inquiries regarding the dispute resolution processes and IDEA;
- Makes presentations to State agencies, committees, parents, school districts and other groups on a variety of special education topics.
- Participates and organizes statewide meetings for administrators, teachers and parents of children with disabilities.
- Conducts workshops and makes presentations.
If this position is filled with an internal employee who has an approved telework agreement, the employee may be required to report in-person during the initial training period.
Minimum Qualifications
6 years of experience in any combination of the following:
- Legal and/or analytical writing.
- Direct or administrative experience dealing with Individuals with Disabilities Education Act (IDEA) related rules, policies, and procedures (e.g., writing and implementing special education procedures and required documents).
- Analysis of documents and records, and in conducting investigatory interviews (e.g., phone, in-person).
- Experience with conducting investigations and writing investigatory reports.
- A working knowledge of the Individuals with Disabilities Education Act.
- Completion of a Master’s degree in one of the following areas: Education (i.e., special education, educational administration/leadership, curriculum (core academic content), assessment, education technology, cross-cultural studies, gifted, educational guidance/counseling) or related services (i.e., school psychology, educational psychology, speech-language pathology, audiology, occupational therapy, physical therapy); Social Work; Public Policy; Public Administration; Juris Doctorate; Communication; Journalism; Dispute Resolution; Social Sciences; Criminal Justice.
Job Skills: Educational support
Organization
Education and Workforce
Agency Contact Name and Information
Morgan Webb (Morgan.Webb@education.ohio.gov)
Unposting Date
May 20, 2026, 11:59:00 PM
Primary Location
United States of America-OHIO-Franklin County-Columbus
Compensation
Starting at $34.28
Schedule
Full-time
Work Hours
8:00 am to 5:00 pm
Classified Indicator
Unclassified
Union
OCSEA
Primary Job Skill
Educational Support
Technical Skills
Interviewing, Education, Investigation, Law
Professional Skills
Critical Thinking, Problem Solving, Time Management, Written Communication
Agency Overview
The Ohio Department of Education and Workforce is a diverse team of passionate, education-focused professionals responsible for overseeing and enhancing the quality of education for each of Ohio’s 1.7 million students. The Department provides the resources and supports essential to raising student achievement and accelerating learning opportunities, advancing the connectivity between K-12 and postsecondary learning, creating programs to support and expand workforce experiences, and ensuring students have the necessary supports to be ready each day to learn.
As the governing body responsible for overseeing and enhancing the quality of education within the State of Ohio, the Department of Education and Workforce is dedicated to promoting educational excellence and ensuring equal access to learning opportunities for all students. The Department is committed to collaborating with schools, districts, educators, students, families, businesses, nonprofits and all stakeholders to achieve our educational goals
Salary : $34