What are the responsibilities and job description for the Intermittent Radio Dispatcher PN 20045853 position at Ohio Department of Behavioral Health?
What You’ll Do At DBH
Work Hours
Saturday and Sunday afternoon shift with the possibility of working weekday hours based on operational need.
Formal education that includes reading, writing & speaking English.
OR
The equivalent of Minimum Class Qualification For Employment noted above.
Primary Job Skill: Radio Dispatcher, Switchboard Operator
Technical Skills: Communications, Behavioral Health
Professional Skills: Attention to Detail, Customer Focus, Responsiveness, Verbal Communication, Teamwork
Required Educational Transcripts
Official transcripts are required for all post-secondary education, coursework, or degrees listed on the application. Applicants must submit an official transcript before receiving a formal employment offer. Failure to provide transcripts within five (5) business days of the request will result in disqualification from further consideration. Transcripts printed from the institution’s website will not be accepted. DBH reserves the right to evaluate the academic validity of the degree-granting institution.
Organization
Behavioral Health - Heartland Behavioral Healthcare
Agency Contact Name and Information
Megan Trump, megan.trump@dbh.ohio.gov
Unposting Date
Ongoing
Primary Location
United States of America-OHIO-Stark County-Massillon
Compensation
21.48
Schedule
Part-time
Work Hours
See supplemental info
Classified Indicator
Unclassified
Primary Job Skill
Human Resources
Technical Skills
Behavioral Health, Communications
Professional Skills
Attention to Detail, Customer Focus, Responsiveness, Teamwork, Verbal Communication
Agency Overview
Radio Dispatcher
Intermittent
Who We Are
At the Ohio Department of Behavioral Health (DBH), we strive to exemplify The Heart of Hope for individuals and families affected by mental health and substance use disorders.
We proudly employ over 2,800 dedicated employees across our six inpatient behavioral health hospitals, Ohio Pharmacy Services, Ohio's prison systems, and the central office located in the James A. Rhodes State Office Tower in Columbus, OH.
DBH Values
The Ohio Department of Behavioral Health (DBH) is proud to be an Ohio Recovery Friendly Workplace, committed to supporting the health and well-being of all employees, including those in recovery. We foster an inclusive, stigma-free environment where individuals impacted by mental health and substance use challenges are valued, supported, and empowered to thrive. Our workplace culture promotes wellness, second-chance hiring, and recovery-informed policies that reflect our mission to serve Ohioans with compassion and respect, both in the community and within our own team.
- Maintain effective communications by transmitting radio communication for Heartland Behavioral Healthcare (HBH) personnel, including, but not limited to Police Officers, Doctors, Nurses, Safety Officer, Ambulance Driver, and Maintenance.
- Dispatches personnel and equipment as events occur, relays & clarifies information for personnel.
- Operates in-house overhead paging system; monitors all alarms (e.g., fire, pharmacy, weather)
- Operates VOIP equipment: answers & extends all incoming telephone traffic
- Maintains logs & records, both written and computer generated, regarding staff & patient movement as well as own work performed
- Greets/provides directions both in person and on the phone to visitors, visiting dignitaries, delivery personnel, etc.
- Writes & issues visitor passes and tags to patient visitors
Work Hours
Saturday and Sunday afternoon shift with the possibility of working weekday hours based on operational need.
- Intermittent positions are limited to 1000 working hours in any fiscal year per the union contract.
Formal education that includes reading, writing & speaking English.
OR
The equivalent of Minimum Class Qualification For Employment noted above.
Primary Job Skill: Radio Dispatcher, Switchboard Operator
Technical Skills: Communications, Behavioral Health
Professional Skills: Attention to Detail, Customer Focus, Responsiveness, Verbal Communication, Teamwork
Required Educational Transcripts
Official transcripts are required for all post-secondary education, coursework, or degrees listed on the application. Applicants must submit an official transcript before receiving a formal employment offer. Failure to provide transcripts within five (5) business days of the request will result in disqualification from further consideration. Transcripts printed from the institution’s website will not be accepted. DBH reserves the right to evaluate the academic validity of the degree-granting institution.
Organization
Behavioral Health - Heartland Behavioral Healthcare
Agency Contact Name and Information
Megan Trump, megan.trump@dbh.ohio.gov
Unposting Date
Ongoing
Primary Location
United States of America-OHIO-Stark County-Massillon
Compensation
21.48
Schedule
Part-time
Work Hours
See supplemental info
Classified Indicator
Unclassified
Primary Job Skill
Human Resources
Technical Skills
Behavioral Health, Communications
Professional Skills
Attention to Detail, Customer Focus, Responsiveness, Teamwork, Verbal Communication
Agency Overview
Radio Dispatcher
Intermittent
Who We Are
At the Ohio Department of Behavioral Health (DBH), we strive to exemplify The Heart of Hope for individuals and families affected by mental health and substance use disorders.
We proudly employ over 2,800 dedicated employees across our six inpatient behavioral health hospitals, Ohio Pharmacy Services, Ohio's prison systems, and the central office located in the James A. Rhodes State Office Tower in Columbus, OH.
DBH Values
- Service-Oriented (Person Centered, Solution Oriented, Customer Service Focused)
- Collaborative (Approachable, Reasonable, Transparent)
- Value Driven
- Innovative (Yes Before No)
- Strong Sense of Urgency
The Ohio Department of Behavioral Health (DBH) is proud to be an Ohio Recovery Friendly Workplace, committed to supporting the health and well-being of all employees, including those in recovery. We foster an inclusive, stigma-free environment where individuals impacted by mental health and substance use challenges are valued, supported, and empowered to thrive. Our workplace culture promotes wellness, second-chance hiring, and recovery-informed policies that reflect our mission to serve Ohioans with compassion and respect, both in the community and within our own team.