Outreach Services Specialist

Overview
Are you passionate about connecting people with resources, information, and opportunities? The Ohio County Public Library is seeking an energetic, creative, and community-focused Outreach Specialist to help bring library services beyond our walls and into the community.

This position plays a key role in expanding access to library programs, services, and collections by building partnerships with senior centers, local organizations, businesses, and community groups throughout Ohio County.

Full-time, 40 hours per week, to include some evenings and weekends.

Essential Duties and Responsibilities

• Select and deliver library materials to senior facilities, high-rise apartments, and homebound patrons.
• Develop, maintain, and promote a consistent outreach schedule.
• Cultivate relationships with community organizations and identify opportunities to expand awareness of access to Library services.
• Assist with marketing and promotion of outreach activities through social media, print materials, and community engagement efforts.
• Assist outreach patrons with reference questions, book reservations, purchase requests, interlibrary loans, readers’ advisory, and information requests.
• Provide one-on-one computer and technology assistance to homebound patrons with library-related technology and digital resources.
• Offer one-on-one computer classes by appointment at the library.
• Support and facilitate book clubs and other library programs for outreach locations and community agencies.
• Represent the library at civic meetings, media opportunities, and community events as needed.
• Staff the circulation and reference desks as needed.
• Maintain outreach records, statistics, schedules, and reports
• Support the library's mission, goals, and strategic initiatives.
• Perform other duties as assigned.

Minimum Qualifications

• Associate degree required; Bachelor's degree in English, history, education, public administration, marketing, or related field preferred.
• Two years of experience in community engagement, customer service, education, libraries, public relations, marketing, nonprofit work, or a related field preferred.
• Valid driver's license and ability to travel throughout Ohio County and surrounding areas as needed.
• Ability to work occasional evenings and weekends.
• Satisfactory background check.

Knowledge, Skills, and Abilities

Successful candidates will demonstrate:

• Excellent interpersonal and customer service skills.
• Strong verbal and written communication abilities.
• Ability to speak comfortably before groups of all sizes.
• Skill in developing partnerships and collaborating with community organizations.
• Proficiency with computers, Microsoft Office applications, online communication platforms, and social media.
• Strong organizational and time-management skills.
• Ability to work independently while also functioning effectively as part of a team.
• Commitment to excellent public service and equitable access to information.

Physical Requirements and ADA Statement

The Ohio County Public Library is committed to providing equal employment opportunities and reasonable accommodations in accordance with the Americans with Disabilities Act (ADA), as amended.

An employee in this position must be able to perform the essential functions of the job, with or without reasonable accommodation. Duties may require frequent sitting, standing, walking, reaching, and use of hands; occasional lifting and carrying of outreach materials and equipment weighing up to 30 pounds; operation of a motor vehicle; and travel to community locations throughout the library's service area.

Reasonable accommodations will be provided to qualified individuals with disabilities unless doing so would create an undue hardship on library operations.

How to Apply:

Submit:

• Cover Letter
• Resume
• Employment Application

to: Amy.kastigar@ohiocountylibrary.org

Or:

Ohio County Public Library
52 16th Street
Wheeling, WV 26003

Job Type: Full-time

Pay: $37,000.00 - $42,000.00 per year

Benefits:

• Health insurance
• Life insurance
• Paid time off
• Retirement plan

Work Location: In person

Salary : $37,000 - $42,000