Laboratory Quality Coordinator

POSITION TITLE: 117 – Lab Quality Coordinator

LOCATION: Hospital Setting and Clinical

REPORTS TO: Director of Ancillary Services

REVISION DATE: 6/11/2026

QUALIFICATIONS:

• EDUCATION: Minimum high school diploma or equivalent required for all positions (may be allowed to sign a GED agreement to obtain within 6 months).
  • REQUIRED: see above
  • PREFERRED:
• EXPERIENCE:
  • REQUIRED:
  • PREFERRED: 1 year phlebotomy experience or certification.
• OTHER REQUIREMENTS OR LICENSURE:
  • Trained as a moderate complexity tester.
  • Certification in DOT collections.

JOB DESCRIPTION:

The job description reflects the general details considered necessary to fulfill the essential job functions and shall not be construed as all-inclusive of all work requirements inherent in this position. Other specific job-related knowledge and skills may be required. All employees subject to an annual performance evaluation based on the duties and responsibilities of this position.

PHYSICAL DEMANDS & WORKING ENVIRONMENT: Usual working space is a well-ventilated area. Requires standing, walking, turning, bending, stooping, and lifting. Clear speech to communicate effectively with customers (e.g. patients, families, and other team members). Fine and gross motor skills. Environment may be stressful at times, therefore ability to work under stressful conditions is necessary. Lifting up to 50 lbs may be required, anything over 50 lbs should be a team lift or with the use of a lifting aid. If clinical also include the following: Also subject to bloodborne pathogens at all times in patient care. May have occasional exposure to radiation during radiology procedures and to dangerous chemicals (cleaning and disinfecting agents).

COMPLIANCE AND REGULATORY EXPECTATIONS: All employees are expected to conduct themselves in a manner that upholds the highest standard of integrity, ethical behavior, and regulatory compliance. As a condition of employment, employees must adhere to:

· OCH Code of Conduct

· OCH Policies and Procedures

· Scope of Practice within License/Certification.

· HIPAA and HIPAA Security Confidentiality Standards

· Workplace Safety

· Mandatory Training

· Annual Compliance Education

ESSENTIAL JOB FUNCTIONS & KEY RESPONSIBILITIES:

ESSENTIAL JOB FUNCTIONS:

• Phlebotomy experience in all areas.
• Sample collection.
• Assist laboratory leadership to gather information regarding the training, competencies, and education of all phlebotomy and CLIA waived testing personnel.
• Phlebotomy experience in all areas.
  • Geriatric, pediatric, neonate.
  • Routine, heel sticks, finger sticks.
  • Maintains all phlebotomy skills.
• Sample collection.
  • Collection of urine/blood drug screens, chain of custody.
  • Maintains DOT certification.
• Assist laboratory leadership to gather information regarding the training, competencies, and education of all phlebotomy and CLIA waived testing personnel.
  • Maintains train the trainer certification, LIS phlebotomy superuser and competency.
  • Will work with each new lab employee to understand the unique workflow and challenges to facilitate needed support for laboratory services
• Maintains and continues professional self-development and exhibits positive human relations.
• Accept supervision. Seeks guidance/assistance as needed and accepts supervisory feedback nondefensively.
• Demonstrates a cooperative attitude in interactions with others.
• Tactful – maintains composure and is diplomatic in all situations.
• Treats all hospital associates, patients, and visitors with courtesy and respect. Exhibits caring attitude towards co-workers.
• Shows enthusiasm for the job and supports the hospital’s purpose, vision, values and objectives.
• Use time effectively and sets appropriate priorities.
• Adheres to lines of authority and uses proper channels for communication.
• Frequently accesses email to stay up to date on information within the organization and provides a way of communication between staff members.
• Cooperates with staffing needs; assists in covering open shifts when needed.
• Maintains skills as evidenced by competency testing and ongoing performance as observed by supervisory staff.
• Has desire to learn new skills/information relating to job duties.
• Shows evidence of prompt and thorough response in handling correspondence, reports and special projects as assigned.

QUALIFICATIONS:

• EDUCATION: Minimum high school diploma or equivalent required for all positions (may be allowed to sign a GED agreement to obtain within 6 months).
  • REQUIRED: see above
  • PREFERRED:
• EXPERIENCE:
  • REQUIRED:
  • PREFERRED: 1 year phlebotomy experience or certification.
• OTHER REQUIREMENTS OR LICENSURE:
  • Trained as a moderate complexity tester.
  • Certification in DOT collections.