What are the responsibilities and job description for the Service Technician position at Ohio Cat?
Description
At Ohio CAT, we’re more than just a Caterpillar dealership — we’re a team of problem-solvers, hands-on experts, and trusted partners to our customers. We don’t just sell and rent heavy equipment — we keep it running strong.
As a Service Technician, you’ll be at the heart of what we do: diagnosing, repairing, and maintaining Caterpillar hydraulic components in the shop. Whether it’s a final drive, transmission, or torque converter, you’ll use your skills and experience to deliver top-tier service that keeps our customers moving. You will work in the shop servicing and performing:
Physical Requirements
EEO, Veterans & Disabled Employer, and VEVRAA/503 Federal Contractor.
At Ohio CAT, we’re more than just a Caterpillar dealership — we’re a team of problem-solvers, hands-on experts, and trusted partners to our customers. We don’t just sell and rent heavy equipment — we keep it running strong.
As a Service Technician, you’ll be at the heart of what we do: diagnosing, repairing, and maintaining Caterpillar hydraulic components in the shop. Whether it’s a final drive, transmission, or torque converter, you’ll use your skills and experience to deliver top-tier service that keeps our customers moving. You will work in the shop servicing and performing:
- Diagnostics and repair on various heavy equipment components, including Caterpillar drive-train components and hydraulic systems.
- Perform routine and complex repairs, inspect and maintain equipment, and rebuild components to ensure optimal performance.
- Additional duties include maintaining detailed service records, collaborating with fellow technicians on complex repairs, and adhering to all safety protocols within the shop environment.
- Proficient reading and writing skills
- Strong mechanical and mathematical aptitude
- Basic computer literacy
- Familiarity with Caterpillar component lines listed above
- In-depth knowledge of Caterpillar component applications, operations, and functions
- Skilled in using Caterpillar diagnostic tools (Electronic Technician, Service Information System)
- Expertise in diagnostic, testing, adjustment, and troubleshooting procedures
- High School Diploma or GED is required, along with completion of a technical school program (minimum 2 years) focused on diesel or power equipment systems, plus at least 3 years of relevant industry experience.
- Minimum of 5 years of hands-on mechanical repair experience with diesel, earthmoving, or industrial equipment and components.
- Impactful Work: Play a key role in keeping essential equipment operational and supporting our customers' success.
- Professional Growth: Opportunities for continued education and career advancement.
- Team Environment: Work with a supportive and skilled team dedicated to excellence.
Physical Requirements
- Lifting/Carrying 40 lb. Lift/Carry and 50lb pulling
- Standing/Sitting Up and down stairs, standing, sitting, and climbing into machines
- Dexterity Normal
- Repetitive Motions: Frequent movement requiring hands, wrists, and fingers.
- The noise level in the work environment is usually quiet in office settings and moderate to loud in other situations, with both constant and sudden loud noises possible.
- Employer-sponsored pension plan
- Competitive pay rate
- Immediate paid time off, which builds based on length of service.
- Two different Health Insurance options, including a Health Savings Account (HSA) option
- Flexible Spending Account (FSA)
- Dental and Vision Insurance
- Credit Union Access
- Life Insurance, Short-Term Disability, and Long-Term Disability.
- Scholarship opportunities for employees' spouses and children through the Ohio Machinery Education and Opportunity Foundation.
- Company SuccessShare bonuses
- Company-provided and laundered uniforms
- Continued technical and professional training
EEO, Veterans & Disabled Employer, and VEVRAA/503 Federal Contractor.