What are the responsibilities and job description for the Parts Specialist Counter position at Ohio Cat?
Description
Find YOUR fit at Ohio Peterbilt (a division of Ohio Machinery Co.)! Join a winning culture that strives to be the top-performing, dynamic industry leader and partner of choice for the products and solutions that help our customers build, improve, feed, power, and protect our world. Grow your career - See what opportunities await today!
JOB SUMMARY:
The Parts Specialist Counter will be responsible for excellent customer service. Extending optimal customer care and concern is a priority. This position will require completing tasks at the parts counter, including receiving parts calls, greeting and assisting walk-in customers, accurately processing all paperwork, and handling cash, checks, and credit card transactions. They will be expected to perform all related warehouse duties, including accurate counting, receiving and shipping of parts, receiving stock, accounting for warranty items, and building hoses. This person is expected to perform all necessary tasks related to contamination control and to prioritize safety strongly.
COMPETENCIES:
Lifting/Carrying 40 lbs.; Lift/Carry and 50lb pulling; Standing/Sitting Up and downstairs, standing, sitting, and climbing into machines; Dexterity Normal; Repetitive Motions Frequent movement requiring hands, wrists, and fingers; The noise level in the work environment is usually quiet in office settings and moderate to loud in other situations, with both constant and sudden loud noises possible.
BENEFITS:
Find YOUR fit at Ohio Peterbilt (a division of Ohio Machinery Co.)! Join a winning culture that strives to be the top-performing, dynamic industry leader and partner of choice for the products and solutions that help our customers build, improve, feed, power, and protect our world. Grow your career - See what opportunities await today!
JOB SUMMARY:
The Parts Specialist Counter will be responsible for excellent customer service. Extending optimal customer care and concern is a priority. This position will require completing tasks at the parts counter, including receiving parts calls, greeting and assisting walk-in customers, accurately processing all paperwork, and handling cash, checks, and credit card transactions. They will be expected to perform all related warehouse duties, including accurate counting, receiving and shipping of parts, receiving stock, accounting for warranty items, and building hoses. This person is expected to perform all necessary tasks related to contamination control and to prioritize safety strongly.
COMPETENCIES:
- This individual must be highly motivated.
- Excellent verbal and written communication skills are a must.
- Must be able to provide excellent customer service.
- Good computer skills, including Microsoft applications.
- A strong attention to detail is required.
- A High School Diploma or equivalent is required.
- You must have one or more years of warehouse and inventory experience, some of which should have been in a mechanical parts environment.
- Knowledge and experience with CAT heavy equipment and diesel engine parts are preferred.
Lifting/Carrying 40 lbs.; Lift/Carry and 50lb pulling; Standing/Sitting Up and downstairs, standing, sitting, and climbing into machines; Dexterity Normal; Repetitive Motions Frequent movement requiring hands, wrists, and fingers; The noise level in the work environment is usually quiet in office settings and moderate to loud in other situations, with both constant and sudden loud noises possible.
BENEFITS:
- 401(k) Match and Employer Discretionary Contribution.
- There are two Health Insurance options, including an HSA option with a dollar-for-dollar match up to $1,200.00 per year.
- Dental and Vision Insurance.
- Credit Union Access.
- Life Insurance, Short-Term Disability, and Long-Term Disability.
- Scholarship opportunities are available for employees' spouses and children through the Ohio Machinery Education and Opportunity Foundation.
- Base pay plus annual bonus potential
- Company SuccessShare bonuses
Salary : $1,200