What are the responsibilities and job description for the Field Service Technician position at Ohio Cat?
Description
At Ohio CAT, we’re more than just a Caterpillar dealership — we’re a team of problem-solvers, hands-on experts, and trusted partners to our customers. We don’t just sell and rent heavy equipment — we keep it running strong.
As a Field Service Technician, you’ll be at the heart of what we do: diagnosing, repairing, and maintaining Caterpillar machines in the shop. Whether it’s a dozer, excavator, wheel loader, haul truck, you’ll use your skills and experience to deliver top-tier service that keeps our customers moving. You will work in the shop servicing and performing:
Shift: 7:00am - 3:30pm with overtime availability
At Ohio CAT, we’re more than just a Caterpillar dealership — we’re a team of problem-solvers, hands-on experts, and trusted partners to our customers. We don’t just sell and rent heavy equipment — we keep it running strong.
As a Field Service Technician, you’ll be at the heart of what we do: diagnosing, repairing, and maintaining Caterpillar machines in the shop. Whether it’s a dozer, excavator, wheel loader, haul truck, you’ll use your skills and experience to deliver top-tier service that keeps our customers moving. You will work in the shop servicing and performing:
Shift: 7:00am - 3:30pm with overtime availability
- Diagnostics and repair on heavy equipment, including Caterpillar engines and drive-train components, electrical and hydraulic systems.
- Perform routine and complex repairs, inspect and maintain equipment, and rebuild components to ensure optimal performance.
- Additional duties include servicing Air Conditioning systems, maintaining detailed service records, collaborating with fellow technicians on complex repairs, and adhering to all safety protocols within the shop environment.
- Proficient reading and writing skills
- Strong mechanical and mathematical aptitude
- Computer literacy
- Valid Drivers License
- Familiarity with Caterpillar engine and equipment lines
- In-depth knowledge of Caterpillar equipment applications, operations, and functions
- Skilled in using Caterpillar diagnostic tools (Electronic Technician, Service Information System)
- Expertise in diagnostic, testing, adjustment, and troubleshooting procedures
- Welding experience is a plus
- High School Diploma or GED is required, along with completion of a technical school program (minimum 2 years) focused on diesel or power equipment systems, plus at least 3 years of relevant industry experience.
- Minimum of 5 years of hands-on mechanical repair experience with diesel, earthmoving, or industrial equipment