What are the responsibilities and job description for the Disability Management Coordinator (Industrial Rehabilitation Case Management Specialist, PN 20069852) position at Ohio BWC (official)?
BWC’s core hours of operation are Monday-Friday from 8:00am to 5:00pm, however, daily start/end times may vary based on operational need across BWC departments. Most positions perform work on-site at one of BWC’s seven offices across the state. BWC offers flex-time work schedules that allow an employee to start the day as early as 7:00am or as late as 8:30am. Flex-time schedules are based on operational need and require supervisor approval.
Chosen candidate will have the option to choose a permanent reporting location in one of our offices. BWC offices are in the following locations: Columbus, Cambridge, North Canton, Cleveland, Springdale, Toledo, or Youngstown.
What You’ll Be Doing
Major Worker Characteristics
Knowledge of Field Operations departmental policies & procedures relating to review & processing of workers’ compensation claims*; BWC laws*; public relations; labor market data; labor relations; human services area, rehabilitation, disability management; assessment of Optimal Return to Work (ORTW), Return to Work (RTW), Remain at Work (RAW) rehabilitation programs; planning, implementation & evaluation of services; aspects of disabling conditions, overview of disability compensation; structure & process of disability compensation systems; professional terminology; insurance rehabilitation case management; policies procedures, expectations & goals affecting case management of services to workers who are industrially injured, disabled or diseased; interviewing.
Skills in operation of a personal computer, typing, use of Microsoft Office software (e.g., Outlook, Work, Excel, Access, PowerPoint, Teams); use of BWC-specific software*; operation of office machinery (e.g., calculator, printer, copier, fax, phone); communication skills (e.g., listening, writing, reading, phone etiquette); use of internet; written & verbal professional communications*.
Ability to review contracts for correctional & legal terminology & compliance with policies & procedures related to rehabilitation & reemployment; use of statistical analysis; write meaningful, concise, & accurate reports; develop good rapport with co-workers & specific insurance & rehabilitation parties, obtain & assess medical & vocational data affecting capabilities of claimants & plan & implement vocational & rehabilitation plans suitable for claimants to obtain gainful employment; prepare & maintain all case management reports & forms; handle sensitive inquiries from & contacts with physicians, employers, unions & claimants & their families; define problems, collect data, establish facts & draw valid conclusions.
Transportation
Position may require travel (approx. 5%); therefore, persons occupying this position must be able to provide own transportation &/or legally operate a state-owned vehicle.
Organization
Workers' Compensation
Agency Contact Name and Information
BWC Human Resources, A85773@bwc.state.oh.us
Unposting Date
Dec 10, 2025, 10:59:00 PM
Work Location
William Green Building
Primary Location
United States of America-OHIO-Franklin County-Columbus
Other Locations
United States of America-OHIO-Mahoning County-Youngstown, United States of America-OHIO-Cuyahoga County-Cleveland, United States of America-OHIO-Lucas County-Toledo, United States of America-OHIO-Hamilton County-Springdale, United States of America-OHIO-Stark County-North Canton, United States of America-OHIO-Guernsey County-Cambridge
Compensation
$34.96/Hr.
Schedule
Full-time
Work Hours
8:00am to 5:00pm
Classified Indicator
Classified
Union
1199
Primary Job Skill
Vocational Rehabilitation
Technical Skills
Counseling and Rehabilitation, Vocational Rehabilitation
Professional Skills
Attention to Detail, Time Management, Verbal Communication, Written Communication
Agency Overview
A Little About Us:
With roughly 1,500 employees in seven offices across Ohio, BWC is the state agency that cares for Ohio workers by promoting a culture of safety at work and at home and ensuring quality medical and pharmacy care is provided to injured workers.
For Ohio employers, we provide insurance policies to cover workplace injuries and safety and wellness services to prevent injuries.
Our Culture
BWC is a dynamic organization that offers career opportunities across many different disciplines. BWC strives to maintain an inclusive workplace. We begin by being an equal opportunity employer. Employees can participate in and lead employee work groups, participate in on-line forums and learn about how different perspectives can improve leadership skills.
Our Vision
To transform BWC into an agile organization driven by customer success.
Our Mission
To deliver consistently excellent experiences for each BWC customer every day.
Our Core Values
One Agency, Personal Connection, Innovative Leadership, Relentless Excellence.
What Our Employees Have To Say
BWC conducts an internal engagement survey on an annual basis. Some comments from our employees include:
Chosen candidate will have the option to choose a permanent reporting location in one of our offices. BWC offices are in the following locations: Columbus, Cambridge, North Canton, Cleveland, Springdale, Toledo, or Youngstown.
What You’ll Be Doing
- Reviews workers' compensation claims to determine feasibility and eligibility for vocational rehabilitation services.
- Works in conjunction with employers, injured worker, medical providers, Managed Care Organizations, and claims service staff to identify candidates for rehabilitation.
- Reviews vocational rehabilitation plans to ensure adherence with state and Federal laws, policies, rules and regulations.
- Authorizes payment and extension of living maintenance based upon review of vocational rehabilitation plans.
- Recommends and authorizes Living Maintenance Wage Loss of Injured Workers.
- Communicates with injured workers, employers, providers, managed care organizations, and claims staff about vocational rehabilitation services in written and verbal forms.
- Per agreement between 1199 SEIU/District 1199, Ohio Bureau of Workers' Compensation and Office of Collective Bargaining:
- Completion of bachelor's degree in a field directly related to disability management (examples of such degrees include but are not limited to: rehabilitation/vocational/educational counseling, rehabilitation/industrial/organizational psychology, nursing occupational/physical therapy or social work) AND
- One year experience as a vocational rehabilitation field case manager AND
- Valid drivers license AND
- Knowledge of at least seven (7) of the following: (1) history & systems of vocational rehabilitation; (2) planning, implementation & evaluation of vocational rehabilitation services; (3) legislation, ethics & professional conduct; (4) human development & behavior within the disability model; (5) vocational aspects of disabling conditions; (6) analysis, synthesis & utilization of vocational rehabilitation research & theoretical information; overview of disability compensation systems; (7) structure & process of disability compensation systems; (8) knowledge of vocational and medical terminology; (9) insurance vocational rehabilitation case management; (10) gathering, synthesizing & disseminating of information; (11) disability management systems, principles and function; (12) principles of transitional work AND
- Valid certification as certified rehabilitation counselor or certified disability management specialist as issued by Commission on Rehabilitation Counselor Certification, or valid certification as a certified case manager by the Commission for Case Manager Certification with two (2) years experience as a vocational rehabilitation field case manager.
- OR graduate core coursework in rehabilitation counseling AND valid driver's license.
Major Worker Characteristics
Knowledge of Field Operations departmental policies & procedures relating to review & processing of workers’ compensation claims*; BWC laws*; public relations; labor market data; labor relations; human services area, rehabilitation, disability management; assessment of Optimal Return to Work (ORTW), Return to Work (RTW), Remain at Work (RAW) rehabilitation programs; planning, implementation & evaluation of services; aspects of disabling conditions, overview of disability compensation; structure & process of disability compensation systems; professional terminology; insurance rehabilitation case management; policies procedures, expectations & goals affecting case management of services to workers who are industrially injured, disabled or diseased; interviewing.
Skills in operation of a personal computer, typing, use of Microsoft Office software (e.g., Outlook, Work, Excel, Access, PowerPoint, Teams); use of BWC-specific software*; operation of office machinery (e.g., calculator, printer, copier, fax, phone); communication skills (e.g., listening, writing, reading, phone etiquette); use of internet; written & verbal professional communications*.
Ability to review contracts for correctional & legal terminology & compliance with policies & procedures related to rehabilitation & reemployment; use of statistical analysis; write meaningful, concise, & accurate reports; develop good rapport with co-workers & specific insurance & rehabilitation parties, obtain & assess medical & vocational data affecting capabilities of claimants & plan & implement vocational & rehabilitation plans suitable for claimants to obtain gainful employment; prepare & maintain all case management reports & forms; handle sensitive inquiries from & contacts with physicians, employers, unions & claimants & their families; define problems, collect data, establish facts & draw valid conclusions.
Transportation
Position may require travel (approx. 5%); therefore, persons occupying this position must be able to provide own transportation &/or legally operate a state-owned vehicle.
Organization
Workers' Compensation
Agency Contact Name and Information
BWC Human Resources, A85773@bwc.state.oh.us
Unposting Date
Dec 10, 2025, 10:59:00 PM
Work Location
William Green Building
Primary Location
United States of America-OHIO-Franklin County-Columbus
Other Locations
United States of America-OHIO-Mahoning County-Youngstown, United States of America-OHIO-Cuyahoga County-Cleveland, United States of America-OHIO-Lucas County-Toledo, United States of America-OHIO-Hamilton County-Springdale, United States of America-OHIO-Stark County-North Canton, United States of America-OHIO-Guernsey County-Cambridge
Compensation
$34.96/Hr.
Schedule
Full-time
Work Hours
8:00am to 5:00pm
Classified Indicator
Classified
Union
1199
Primary Job Skill
Vocational Rehabilitation
Technical Skills
Counseling and Rehabilitation, Vocational Rehabilitation
Professional Skills
Attention to Detail, Time Management, Verbal Communication, Written Communication
Agency Overview
A Little About Us:
With roughly 1,500 employees in seven offices across Ohio, BWC is the state agency that cares for Ohio workers by promoting a culture of safety at work and at home and ensuring quality medical and pharmacy care is provided to injured workers.
For Ohio employers, we provide insurance policies to cover workplace injuries and safety and wellness services to prevent injuries.
Our Culture
BWC is a dynamic organization that offers career opportunities across many different disciplines. BWC strives to maintain an inclusive workplace. We begin by being an equal opportunity employer. Employees can participate in and lead employee work groups, participate in on-line forums and learn about how different perspectives can improve leadership skills.
Our Vision
To transform BWC into an agile organization driven by customer success.
Our Mission
To deliver consistently excellent experiences for each BWC customer every day.
Our Core Values
One Agency, Personal Connection, Innovative Leadership, Relentless Excellence.
What Our Employees Have To Say
BWC conducts an internal engagement survey on an annual basis. Some comments from our employees include:
- BWC has been a great place to work as it has provided opportunities for growth that were lacking in my previous place of work.
- I have worked at several state agencies and BWC is the best place to work.
- Best place to work in the state and with a sense of family and support.
- I love the work culture, helpfulness, and acceptance I've been embraced with at BWC.
- I continue to be impressed with the career longevity of our employees, their level of dedication to service, pride in their work, and vast experience. It really speaks to our mission and why people join BWC and then retire from BWC. If you are interested in helping BWC grow, please click this link to read more, and then come back to this job posting to submit your application!
Salary : $35