What are the responsibilities and job description for the Family Support Specialist position at OHI Inc?
Company Overview
OHI is a dedicated non-profit organization committed to providing vital supports and services to individuals with intellectual disabilities and mental health challenges. Since 1979, OHI has been serving communities across multiple counties, offering residential programs, case management, personal support, community integration, shared living, and housing solutions to promote independence and well-being.
Family Support Specialist (Children's Behavioral Health Home)
Position Summary
The Family Support Specialist (FSS) provides compassionate, family-centered support to parents and caregivers of children receiving Children's Behavioral Health Home (BHH) services. Drawing from personal family lived experience, the FSS offers encouragement, advocacy, education, resource navigation, and practical support while helping families build confidence, strengthen self-advocacy skills, and actively participate in their child's care.
As part of the Children's Community Services team, the FSS collaborates with families, care coordinators, providers, schools, and community partners to promote family voice, choice, empowerment, and recovery-oriented care.
Qualifications
- Must meet Maine Section 92 Family Support Specialist lived-experience requirements.
- Must have personal family experience supporting a loved one who has received services related to a mental health diagnosis.
- Ability to use lived experience professionally to support and empower other families.
- Strong communication, advocacy, organizational, and relationship-building skills.
- Valid driver's license, reliable transportation, and ability to travel locally.
Key Responsibilities
- Build supportive relationships with families and caregivers.
- Provide peer support, encouragement, and practical guidance.
- Assist families in navigating behavioral health, educational, medical, and community service systems.
- Help families develop advocacy, communication, and problem-solving skills.
- Support participation in care planning, treatment meetings, and school-based meetings (IEP/504).
- Connect families with community resources and supports.
- Participate as a member of the Children's BHH team.
- Complete timely and accurate documentation while maintaining confidentiality and HIPAA compliance.
- Follow agency policies, professional boundaries, and crisis/safety procedures.
Work Environment
Services are provided in office settings, family homes, schools, and community locations. Regular local travel is required, with some evening availability based on family needs. Mileage reimbursement is provided in accordance with agency policy.
Join OHI and use your lived experience to make a meaningful difference in the lives of children and families in our community.
Pay: $19.00 per hour
Benefits:
- Dental insurance
- Health insurance
- Mileage reimbursement
- Vision insurance
Work Location: In person
Salary : $19