Pharmacy Technician, Operations Manager

Job Address: 9299 Market Place Broadview Heights, OH 44147 Pharmacy Solutions Group is currently recruiting a Pharmacy Operations Manager to provide operational leadership at our Ohio location. Position Overview: As the Pharmacy Operations Manager, in partnership with the General Manager and Pharmacist-in-Charge, you will be responsible for providing operational leadership, oversight, and support to pharmacy operational initiatives provided through collaboration by the Chief Pharmacy Officer and Vice President of Operations. As the central leader for the pharmacy’s pharmacy technician team, you will oversee the day to day workflow to ensure PSG Pharmacy provides the service pillar promises to our clients and their residents. Key Responsibilities: Workflow oversight: Ensuring that the day-to-day workflow is being executed efficiently and effectively to produce accurate and timely dispensing of medications. This includes Data Entry, Floor Production, and Automation Cycle Production. Scheduling Oversight: Producing and/or approving schedules for all pharmacy technician team members to ensure the schedule is conducive and appropriate for pharmacy volume. Issue Resolution: Identify, research, and engage correction as needed for any pharmacy related issues provided by customers or PSG senior leadership. Onboarding: As part of the pharmacy leadership team, will take part in hiring pharmacy technician staff, and ensuring the training and on-boarding is scheduled and executed to PSG standard. Pharmacy Compliance: In partnership with the General Manager and Pharmacist-in-Charge, ensure all processes are following and in compliance with PSG Policies & Procedures, as well as state and federal regulations. Payroll & Labor Management: In working with the Pharmacy Administrative Support and General Manager, review for accuracy and approve payroll reports, as well as ensure productivity and employee costs are executed within the allocated pharmacy budget. Production: Assist in pharmacy prescription production when volume requires/as needed. Special Projects: Engage in any special assignments as assigned. Stakeholder Communication: Collaborate with other departments and PSG leadership to understand support and priorities. Qualifications: National Licensed Pharmacy Technician 5 Years of Pharmacy leadership experience. Strong preference given to candidates with Long-Term-Care pharmacy experience. Strong preference given to candidates with Framework LTC experience and knowledge. Highly organized and able to multi-task. Strong communication skills with the ability to communicate with multi layers of leadership. Excellent analytical and problem-solving skills, with the ability to understand workflow vulnerabilities and solutions to remedy. The ability to manage projects, schedules, and teams to carry out initiatives and solutions. Commitment to quality, compliance, and patient safety. Education: Licensed Pharmacy Technician Work Location: In Pharmacy Travel: Rarely – only if needed/requested for special projects or annual meeting This job description outlines the key responsibilities and qualifications for the Operations Manager for Pharmacy Solutions Group. The specific duties and requirements may vary as the business grows. Since 1984, CommuniCare Family of Companies has been committed to delivering exceptional person-centered care as a national leader in post-acute care for those that are chronically ill or have complex conditions. Our more than 150 skilled nursing, assisted living, and long-term care facilities deliver sophisticated and transformative care to nearly 16,000 residents and patients at any given time. CommuniCare employs more than 19,000 employees across six states (Ohio, Indiana, Maryland, Virginia, West Virginia and Pennsylvania). As a family owned and operated company, family and heart are woven into every aspect of our continuum of care. Our mission, to serve with pride, is evident and a quality residents, families and community partners have come to expect and trust. Dedicated to improving the lives of seniors, we put extraordinary service above all else. We continue to raise the bar and innovate wherever possible to deliver a higher quality of life for those far beyond our facilities. Because of this, our facilities are a better place for residents to live, patients to stay, employees to work and families to heal.