What are the responsibilities and job description for the Senior Warehouse & Distribution Manager position at ofi North America (Olam Food Ingredients)?
Description
We are a global leader in food & beverage ingredients. Pioneers at heart, we operate at the forefront of consumer trends to provide food & beverage manufacturers with products and ingredients that will delight their consumers. Making a positive impact on people and planet is all part of the delight. With a deep-rooted presence in the countries where our ingredients are grown, we are closer to farmers, enabling better quality, and more reliable, traceable and transparent supply. Supplying products and ingredients at scale is just the start. We add value through our unique, complementary portfolio of natural, delicious and nutritious products. With our fresh thinking, we help our customers unleash the sensory and functional attributes of cocoa, coffee, dairy, nuts and spices so they can create naturally good food & beverage products that meet consumer expectations. And whoever we’re with, whatever we’re doing, we always make it real.
Position Summary
Reporting to the Director of Warehouse and Distribution, the Sr. Warehouse & Distribution Manager will oversee all warehouse and logistics operations, including receiving, inventory control, order fulfillment, and transportation. This role ensures efficient, accurate, and compliant distribution processes that meet business and customer needs while driving continuous improvement and cost efficiency.
The ideal candidate will be an experienced operations leader with a strong background in warehouse and distribution management, proven success implementing process and technology improvements, and the ability to lead high-performing teams in a fast-paced environment.
Position Responsibilities
Warehouse & Inventory Management
Note: This job description is not intended to be all-inclusive. Employee may perform other related duties as negotiated to meet the ongoing needs of the organization.
ofi provides equality of opportunity for all persons with respect to hiring without discrimination on the grounds of race, color, religion, national origin, sex, pregnancy, age, disability, veteran status, or sexual orientation. All employment will be decided on the basis of qualifications, merit and business need. If you need assistance or an accommodation due to a disability, you may contact us for support at: [email protected]
At ofi, we celebrate our diversity. Olam Americas LLC is proud to be an equal opportunity workplace.
We are a global leader in food & beverage ingredients. Pioneers at heart, we operate at the forefront of consumer trends to provide food & beverage manufacturers with products and ingredients that will delight their consumers. Making a positive impact on people and planet is all part of the delight. With a deep-rooted presence in the countries where our ingredients are grown, we are closer to farmers, enabling better quality, and more reliable, traceable and transparent supply. Supplying products and ingredients at scale is just the start. We add value through our unique, complementary portfolio of natural, delicious and nutritious products. With our fresh thinking, we help our customers unleash the sensory and functional attributes of cocoa, coffee, dairy, nuts and spices so they can create naturally good food & beverage products that meet consumer expectations. And whoever we’re with, whatever we’re doing, we always make it real.
Position Summary
Reporting to the Director of Warehouse and Distribution, the Sr. Warehouse & Distribution Manager will oversee all warehouse and logistics operations, including receiving, inventory control, order fulfillment, and transportation. This role ensures efficient, accurate, and compliant distribution processes that meet business and customer needs while driving continuous improvement and cost efficiency.
The ideal candidate will be an experienced operations leader with a strong background in warehouse and distribution management, proven success implementing process and technology improvements, and the ability to lead high-performing teams in a fast-paced environment.
Position Responsibilities
Warehouse & Inventory Management
- Oversee daily warehouse and distribution center operations including receiving, storage, replenishment, inventory control, and shipping.
- Develop and maintain accurate inventory systems to support planning, traceability, and forecasting.
- Optimize space utilization and implement slotting strategies to enhance warehouse efficiency.
- Lead efforts to reduce inventory shrinkage, minimize stockouts, and manage obsolete or slow-moving products.
- Direct all distribution activities including transportation scheduling, carrier management, route optimization, and freight cost control.
- Ensure seamless coordination of outbound shipments with third-party logistics providers (3PLs) and internal teams.
- Monitor distribution performance against KPIs (on-time delivery, order accuracy, cost per shipment) and implement corrective actions as needed.
- Maintain strong relationships with transportation partners and evaluate performance to ensure compliance with service level agreements.
- Lead Distribution Centers management of orders ensuring a seamless fulfillment process from order release from Customer Operations through to successful delivery, ensuring accuracy and timeliness.
- Implement systems and procedures that enable fast, accurate picking, packing, and dispatching of customer orders.
- Collaborate with Sales, Customer Service, and Planning to forecast demand and align fulfillment capabilities with business needs.
- Troubleshoot fulfillment issues and proactively resolve customer service concerns related to delivery timelines or accuracy.
- Lead and develop a high-performing team through coaching, training, and performance management.
- Establish clear performance goals and hold team members accountable to high standards of execution, safety, and service.
- Plan and manage workforce scheduling to align with business needs and seasonal volume fluctuations.
- Champion the integration of new technologies, including WMS, TMS, and barcode/RFID systems, to streamline fulfillment and distribution processes.
- Lead continuous improvement initiatives to reduce order cycle time, improve fulfillment accuracy, and lower distribution costs.
- Utilize Lean and Six Sigma tools to identify and eliminate process waste.
- Ensure full compliance with all food safety (SQF, HACCP), quality, environmental, and OSHA standards.
- Oversee the maintenance of clean, safe, and secure facilities across all warehouse and distribution areas.
- Prepare for and lead audits related to inventory, safety, and distribution compliance.
- Serve as a liaison between warehouse/distribution and other departments such as Sales, Planning, Procurement, and Quality.
- Participate in S&OP processes and assist with supply chain planning to support customer demand.
- Support business continuity and contingency planning efforts for warehouse and fulfillment operations.
- Bachelor’s degree is required, Supply Chain Management, Logistics, Business Administration, or related field are preferred.
- 8–10 years of progressive experience in warehouse and distribution management, with at least 3 years in a leadership role.
- Demonstrated success managing warehouse facilities, teams and fulfillment processes.
- Demonstrated proficiency in ERP (SAP preferred), WMS, and distribution management systems.
- Experience with multi-product, multi-SKU environments in the food or consumer goods industries preferred.
- Strong leadership, communication, analytical, and problem-solving skills.
- Knowledge of regulatory compliance (FDA, ISO, HACCP, DOT) and transportation safety standards.
- Bilingual English/Spanish preferred.
- Willingness and desire to travel is required, up to 20% travel.
Note: This job description is not intended to be all-inclusive. Employee may perform other related duties as negotiated to meet the ongoing needs of the organization.
ofi provides equality of opportunity for all persons with respect to hiring without discrimination on the grounds of race, color, religion, national origin, sex, pregnancy, age, disability, veteran status, or sexual orientation. All employment will be decided on the basis of qualifications, merit and business need. If you need assistance or an accommodation due to a disability, you may contact us for support at: [email protected]
At ofi, we celebrate our diversity. Olam Americas LLC is proud to be an equal opportunity workplace.
Salary : $105,000 - $140,000