What are the responsibilities and job description for the Senior Supply & Demand Planner position at ofi North America (Olam Food Ingredients)?
Description
We are a global leader in food & beverage ingredients. Pioneers at heart, we operate at the forefront of consumer trends to provide food & beverage manufacturers with products and ingredients that will delight their consumers. Making a positive impact on people and planet is all part of the delight. With a deep-rooted presence in the countries where our ingredients are grown, we are closer to farmers, enabling better quality, and more reliable, traceable and transparent supply. Supplying products and ingredients at scale is just the start. We add value through our unique, complementary portfolio of natural, delicious and nutritious products. With our fresh thinking, we help our customers unleash the sensory and functional attributes of cocoa, coffee, dairy, nuts and spices so they can create naturally good food & beverage products that meet consumer expectations. And whoever we’re with, whatever we’re doing, we always make it real.
Position Summary
Reporting to the Head of Operations, F&B Solutions, the Senior Supply & Demand Planner will lead the end-to-end demand planning function across key accounts, product lines, and manufacturing sites. This role is critical in driving strategic forecasting, supply planning, and inventory optimization to support business growth, customer satisfaction, and operational efficiency.
The Senior Supply & Demand Planner will own the demand planning process, including leading cross-functional demand reviews, developing long-range forecasts, and aligning supply strategies with commercial and operational goals. This role requires strong analytical capabilities, strategic thinking, and the ability to influence stakeholders across Sales, Product Lifecycle Management (PLM), Finance, and Operations. This individual will serve as a key contributor to the Sales and Operations Planning (S&OP) process, providing insights and recommendations that improve forecast accuracy, reduce supply chain costs, and enhance service levels. They will also lead initiatives to improve planning systems, processes, and data integrity.
Primary Responsibilities
The pay for this role ranges from $ 77,000 – $110,000 annually and is based on the position responsibilities and geographic location. Actual pay within this range may be determined based on the candidate's experience, qualifications, and/or other determining factors.
Performance-based Bonuses: Discretionary bonus rewarding company performance as well as your contributions and impact, for eligible roles.
Comprehensive & Affordable Benefits: Coverage for you (and your eligible dependents) with plans designed for peace of mind and savings for the future.
A Culture of Well-being: Paid Volunteer time off, access to events, resources, and learning opportunities that inspire a physical, social, emotional, and financial well-being for you and your family.
Family Support: Paid parental leave, Fertility benefits and lactation support, including milk shipping for traveling employees.
Additional Perks That Make a Difference
Note: This job description is not intended to be all-inclusive. Employee may perform other related duties as negotiated to meet the ongoing needs of the organization
ofi provides equality of opportunity for all persons with respect to hiring without discrimination on the grounds of race, color, religion, national origin, sex, pregnancy, age, disability, veteran status, or sexual orientation. All employment will be decided on the basis of qualifications, merit and business need. If you need assistance or an accommodation due to a disability, you may contact us for support at: [email protected]
At ofi, we celebrate our diversity. Olam Americas LLC is proud to be an equal opportunity workplace.
We are a global leader in food & beverage ingredients. Pioneers at heart, we operate at the forefront of consumer trends to provide food & beverage manufacturers with products and ingredients that will delight their consumers. Making a positive impact on people and planet is all part of the delight. With a deep-rooted presence in the countries where our ingredients are grown, we are closer to farmers, enabling better quality, and more reliable, traceable and transparent supply. Supplying products and ingredients at scale is just the start. We add value through our unique, complementary portfolio of natural, delicious and nutritious products. With our fresh thinking, we help our customers unleash the sensory and functional attributes of cocoa, coffee, dairy, nuts and spices so they can create naturally good food & beverage products that meet consumer expectations. And whoever we’re with, whatever we’re doing, we always make it real.
Position Summary
Reporting to the Head of Operations, F&B Solutions, the Senior Supply & Demand Planner will lead the end-to-end demand planning function across key accounts, product lines, and manufacturing sites. This role is critical in driving strategic forecasting, supply planning, and inventory optimization to support business growth, customer satisfaction, and operational efficiency.
The Senior Supply & Demand Planner will own the demand planning process, including leading cross-functional demand reviews, developing long-range forecasts, and aligning supply strategies with commercial and operational goals. This role requires strong analytical capabilities, strategic thinking, and the ability to influence stakeholders across Sales, Product Lifecycle Management (PLM), Finance, and Operations. This individual will serve as a key contributor to the Sales and Operations Planning (S&OP) process, providing insights and recommendations that improve forecast accuracy, reduce supply chain costs, and enhance service levels. They will also lead initiatives to improve planning systems, processes, and data integrity.
Primary Responsibilities
- Lead the development of item-level and aggregate demand forecasts using historical data, market trends, and business intelligence.
- Facilitate monthly Demand Review meetings and drive consensus across Sales, Marketing, Finance, and Operations.
- Own and report key planning KPIs (e.g., Forecast Accuracy/MAPE, OTIF, Inventory Turns, Fill Rate) to senior leadership.
- Translate demand forecasts into actionable supply plans, ensuring alignment with production capacity and inventory targets.
- Drive continuous improvement in forecast accuracy through root cause analysis and process enhancements.
- Oversee inventory health, recommending actions to reduce excess, obsolete, and slow-moving stock.
- Manage the S&OP process, ensuring alignment between demand, supply, and financial plans.
- Collaborate with procurement and logistics teams to ensure timely PO execution and supplier delivery performance.
- Support product launches, promotions, and end-of-life planning with robust demand and supply strategies.
- Lead system and process improvements, including enhancements to SAP, Excel-based models, and BI tools.
- Mentor junior planners and contribute to talent development within the planning function.
- Bachelor’s degree in Supply Chain Management, Business, Economics, or related field; Master’s degree or APICS certification preferred.
- Minimum 6 years of experience in demand planning, supply chain, or inventory management, preferably in food & beverage or CPG.
- Advanced proficiency in planning systems (e.g., SAP APO, Kinaxis, Oracle, NetSuite) and Excel; experience with BI tools (e.g., Power BI, Tableau) is a plus.
- Strong understanding of forecasting methodologies, supply chain principles, and S&OP best practices.
- Proven ability to lead cross-functional teams and influence decision-making at all levels.
- Excellent communication, analytical, and problem-solving skills.
- Ability to manage complexity and ambiguity in a fast-paced, dynamic environment.
The pay for this role ranges from $ 77,000 – $110,000 annually and is based on the position responsibilities and geographic location. Actual pay within this range may be determined based on the candidate's experience, qualifications, and/or other determining factors.
Performance-based Bonuses: Discretionary bonus rewarding company performance as well as your contributions and impact, for eligible roles.
Comprehensive & Affordable Benefits: Coverage for you (and your eligible dependents) with plans designed for peace of mind and savings for the future.
A Culture of Well-being: Paid Volunteer time off, access to events, resources, and learning opportunities that inspire a physical, social, emotional, and financial well-being for you and your family.
Family Support: Paid parental leave, Fertility benefits and lactation support, including milk shipping for traveling employees.
Additional Perks That Make a Difference
- Vacation time from Day 1 – Your time off starts accruing immediately, growing with your tenure.
- Paid Sick Leave – Rest, recover, and return strong – with paid sick leave on ofi.
- Company Paid Holidays – ofi values work-life balance and the importance of celebrating life’s special moments.
- 401K Match on Day 1 – Invest in your future with our competitive retirement savings program.
- Career Growth & Learning – Join a company committed to developing talent, fostering innovation, and creating meaningful opportunities.
Note: This job description is not intended to be all-inclusive. Employee may perform other related duties as negotiated to meet the ongoing needs of the organization
ofi provides equality of opportunity for all persons with respect to hiring without discrimination on the grounds of race, color, religion, national origin, sex, pregnancy, age, disability, veteran status, or sexual orientation. All employment will be decided on the basis of qualifications, merit and business need. If you need assistance or an accommodation due to a disability, you may contact us for support at: [email protected]
At ofi, we celebrate our diversity. Olam Americas LLC is proud to be an equal opportunity workplace.
Salary : $77,000 - $110,000
