What are the responsibilities and job description for the Client Care Coordinator position at Office Pavilion and Careers?
Position Overview
We are seeking a Client Care Coordinator to support both our day-to-day sales activity and our long-term client relationships.
This role is designed for someone early in their career who is highly organized, client-focused, and interested in building a future in business-to-business sales. The position combines hands-on client interaction, smaller sales ownership, structured follow-up, and behind-the-scenes coordination that supports our sales team.
Our goal is simple: take care of our clients well — before, during, and after every project.
Core Responsibilities 1. Client & Showroom Support
Assist walk-in clients and support seating and small product inquiries
Prepare quotes and proposals for smaller opportunities
Enter orders and coordinate with vendors
Track delivery and installation for owned opportunities
Serve as showroom backup when needed
Conduct structured follow-up outreach after installation
Provide product care and usage information
Offer product demonstrations (chairs, monitor arms, etc.)
Gather client feedback through surveys
Identify opportunities for continued support or future needs
Take notes during vendor presentations and summarize product updates
Conduct product research and assemble comparison materials
Prepare cut sheets and assist with bid packages
Support opportunity tracking and documentation
Shadow sales meetings and jobsite visits
This role may be for you if you are:
Organized, detail-oriented and tech savvy
Enjoys interacting with clients
Curious and eager to learn
Adaptable and able to manage multiple priorities and communicate clearly and professionally
Interested in long-term professional growth
Work Schedule:
Monday - Friday, 8am-5pm with occasional overtime
Please apply with resume, references and tell us a bit about yourself and why you are interested in this.
Salary : $25