What are the responsibilities and job description for the Director of Constituent Services position at Office of the Indiana Attorney General?
- Oversee and manage constituent services operation and team
- Ensure front desk in the statehouse and at the government center are staffed during business hours.
- Oversees constituent services staff to ensure accurate data entry on incoming correspondence, external messaging is consistent and accurate, responses are given in timely fashion to ensure a customer focused environment.
- Provide weekly reports on correspondence to executive team and the Attorney General
- Serves as the primary point of initial contact to visitors, legislators, and invited guests of the AG and Executive Team when they arrive at the Statehouse.
- Provide assistance to AG and Executive Team, as appropriate, in communicating with internal and external constituents and staff.
- Manages a variety of special projects for the AG and Executive Staff, as needed.
- Other duties as assigned.
- 4-year bachelor’s degree from an accredited university preferred but not required.
- Exceptional written and verbal communications
- Detail oriented and organized
- Responsible for having a broad understanding of current events
- Detailed knowledge of local, state and federal government
- Keep abreast of state and federal legislation that impacts constituents
- Ability to learn new concepts quickly
- Able to handle stressful situations
Salary : $61,232 - $94,910