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Director of Constituent Services

Office of the Indiana Attorney General
Indianapolis, IN Full Time
POSTED ON 9/8/2026
AVAILABLE BEFORE 11/8/2026
The Director of Constituent Services is in charge of overseeing and managing all constituent operations.
  • Oversee and manage constituent services operation and team
    • Ensure front desk in the statehouse and at the government center are staffed during business hours.
    • Oversees constituent services staff to ensure accurate data entry on incoming correspondence, external messaging is consistent and accurate, responses are given in timely fashion to ensure a customer focused environment.
    • Provide weekly reports on correspondence to executive team and the Attorney General
  • Serves as the primary point of initial contact to visitors, legislators, and invited guests of the AG and Executive Team when they arrive at the Statehouse.
  • Provide assistance to AG and Executive Team, as appropriate, in communicating with internal and external constituents and staff. 
  • Manages a variety of special projects for the AG and Executive Staff, as needed.
  • Other duties as assigned.
  • 4-year bachelor’s degree from an accredited university preferred but not required. 
  • Exceptional written and verbal communications
  • Detail oriented and organized
  • Responsible for having a broad understanding of current events
  • Detailed knowledge of local, state and federal government
  • Keep abreast of state and federal legislation that impacts constituents
  • Ability to learn new concepts quickly
  • Able to handle stressful situations

Salary : $61,232 - $94,910

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