Supervisory IT Specialist

In this position you will work as a member of the Mount Weather Emergency Operations Center (MWEOC), IT Services Division. MWEOC is located in the Blue Ridge Mountains of Virginia, approximately 60 miles west of Washington, DC. The ideal candidate for this position will have experience supervising a team of IT specialists who support IT management activities such as Change Management, Configuration Management, Space Management, Information Security Management and IT Logistics support.

Qualifications:

Current Federal employees must have served 52 weeks at the next lower grade or equivalent grade band in the Federal service. The qualification requirements listed below must be met by the closing date of this announcement.

To qualify for this position at the GS-14 level, you must possess one full year of specialized experience equivalent to at least the GS-13 level in the Federal government, which has equipped you with the skills needed to successfully perform the duties of the position. Experience may be obtained in the federal government, a state or local government, or private sector, and must demonstrate the following:

1. Accessing, securing, and protecting national security information, AND;
2. Managing or overseeing IT work products or personnel.

AND

In addition to the Specialized experience requirements above, you must have IT-related experience demonstrating each of the four competencies listed below:
Experience must be IT related; the experience may be demonstrated by paid or unpaid experience and/or completion of specific, intensive training (for example, IT certification), as appropriateGS-5 through GS-15 (or equivalent): For all positions individuals must have IT-related experience demonstrating each of the four competencies listed below. The employing agency is responsible for identifying the specific level of proficiency required for each competency at each grade level based on the requirements of the position being filled.
1. Attention to Detail - Is thorough when performing work and conscientious about attending to detail.
2. Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services.
3. Oral Communication - Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately.
4. Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations.

Please read the following important information to ensure we have everything we need to consider your application:

• Do not copy and paste the duties, specialized experience, or occupational assessment questionnaire from this announcement into your resume as that will not be considered a demonstration of your qualifications for this position.

• Please limit your resume to two pages. The USAJOBS database will not allow an applicant to submit an application that includes a resume over two pages.
• Your resume serves as the basis for experience related qualification determinations, and you must highlight your most relevant and significant work experience and education (if applicable), as it relates to this job opportunity. Please use your own words, be clear, and specific when describing your work history. We cannot make assumptions regarding your experience.

Are you qualifying based on your work experience?

• Qualifications are based on your ability to demonstrate in your resume that you possess one year of the specialized experience for this announcement at a comparable scope and responsibility. To ensure all of the essential information is in your resume, we encourage you to use the USAJOBS online Resume Builder. If you choose to use your own resume, it must contain the following information organized by experience/position: (1) job title, (2) name of employer, (3) start and end dates of each period of employment (from MM/DD/YY to MM/DD/YY), (4) detailed description of duties performed, accomplishments, and related skills, and (5) hours worked per week (part-time employment will be prorated in crediting experience). Federal experience/positions must also include the occupational series, grade level, and dates in which you held each grade level.

• Are you a current or former FEMA Reservist/DAE employee? To accurately credit your experience from intermittent positions and Reservist Deployments, you must list the dates (from MM/DD/YY to MM/DD/YY) of deployments that are relevant to your qualifying experience, along with the job title and specific duties you were responsible for during each deployment.

• Determining length of General or Specialized Experience is dependent on the above information. Failure to provide the above information in your resume may result in your application being found "not qualified."

• Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional, philanthropic, religious, spiritual, community, student, social). Volunteer work helps build critical competencies, knowledge, and skills, and provides valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

• For additional information on crediting experience and/or education, please reference the OPM General Schedule Qualification Standards

Responsibilities:

All MWEOC staff have emergency assignments and are considered deployed in place. Exercises and activations are planned and unplanned, and may require long hours, nights, weekends and holidays.

All MWEOC employees are: (1) required to use a government-issued electronic device (to include cellular phones); (2) subject to recall during emergency situations; and (3) required to perform work in locations both above and below ground.

What will I do in this position if hired?

In this position, you will provide day-to-day management oversight of a variety of major projects to include multi-functional IT program(s) and technical projects, which involve high interest, high value IT equipment, software, emerging technologies, networks, systems and other attributes. Typical assignments include:

• Frequently communicates with high-ranking managers, supervisors, and technical staff at major organization levels of FEMA; with FEMA headquarters administrative support staff; and/or with comparable personnel in other Federal
  agencies; and/or contracting officials and high-level technical staff of large business firms; and/or public action groups, or professional organizations;
• Maintains a mastery of the principles and methods to identify, analyze, specify, design, and manage functional and infrastructure requirements, including translating functional requirements into technical requirements used for logical design or presenting alternate technologies or approaches.
• Prepares performance standards and evaluates performance of subordinates. Interviews candidates for positions in the organization, making or approving selections for non-supervisory positions.
• Develops and synchronizes agency data management requirements to ensure alignment and integration of information technology to ensure optimal use of information technology resources.
• Manages an organization of IT specialists who perform duties involving the development, maintenance, and implementation of FEMA-wide information technology plans.

What else do I need to know?

At FEMA, our mission is to help people before, during and after disasters, and every employee at FEMA has a role in emergency management. Every FEMA employee has regular and recurring emergency management responsibilities, though not every position requires routine deployment to disaster sites. All positions are subject to recall around the clock for emergency management operations, which may require irregular work hours, work at locations other than the official duty station, and may include duties other than those specified in the employee's official position description. Travel requirements in support of emergency operations may be extensive in nature (weeks to months), with little advance notice, and may require employees to relocate to emergency sites with physically austere and operationally challenging conditions.

Salary : $143,913