Short Term Rental Coordinator

General Nature of Work
The Short-Term Rental Coordinator is responsible for administering and coordinating the County’s Short-Term Rental (STR) registration, licensing, and compliance program. This position ensures that short-term rental properties operating within Gilmer County comply with applicable county ordinances, zoning regulations, and administrative requirements. The coordinator serves as the primary point of contact for property owners, residents, and other stakeholders regarding short-term rental policies, applications, and regulatory compliance.

This position performs administrative, regulatory, and customer service functions related to the oversight of the County’s short-term rental program and assists in maintaining accurate records and enforcement coordination.

JOB RESPONSIBILITIES

• Assists the Short-Term Rental Code Compliance Manager with the County’s Short-Term Rental Host License Ordinance enforcement program.
• Supports the Short-Term Rental Department staff with administrative duties as needed.
• Processes new short-term rental applications, renewals, and compliance documentation.
• Reviews submitted documentation for completeness and compliance with County ordinances.
• Establishes and reviews time lines for inspection and re-inspection/compliance.
• Maintains records of registered short-term rental properties.
• Monitors compliance with County short-term rental regulations and policies.
• Coordinates with Code Enforcement, Planning & Zoning, and other departments regarding complaints or violations.
• Assists in reviewing zoning eligibility and property requirements for short-term rental operations.
• Documents violations and assist in initiating enforcement actions when necessary.
• Serves as the primary point of contact for property owners, property managers, and residents regarding short-term rental regulations.
• Provides guidance on application procedures, licensing requirements, and regulatory compliance.
• Responds to public inquiries and concerns regarding short-term rental operations within the County.
• Maintains and updates STR program records within the County’s permitting or administrative systems.
• Prepares reports regarding short-term rental registrations, compliance trends, and program activity.
• Assists leadership in analyzing program data to improve regulatory oversight.
• Collaborates with Planning & Zoning, Code Enforcement, Finance, and other departments regarding licensing, taxation, and enforcement.
• Assists with ordinance updates or policy recommendations related to short-term rentals.
• Recommends administrative improvements to enhance program efficiency and regulatory effectiveness.
• Assists with educational materials and outreach efforts to inform property owners of regulatory requirements.
• Additional duties as assigned.

KNOWLEDGE, SKILLS, and ABILITIES

• Data Utilization: Requires the ability to synthesize, hypothesize, and/or theorize

concerning data.

• Human Interaction: Requires the ability to function with the general public, and interact with county employees.
• Materials Utilization: Requires the ability to operate, maneuver and/or control the actions of equipment, machinery, tools, and/or materials used in performing essential functions.
• Verbal Aptitude: Requires the ability to utilize consulting and advisory data and information, as well as reference, descriptive and/or design data and information as applicable.
• Mathematical Aptitude: Requires the ability to perform addition, subtraction, multiplication, and division; ability to calculate decimals and percentages; may include ability to perform mathematical operations with fractions; may include ability to compute discount, interest, and ratios; may include ability to calculate surface areas, volumes, weights, and measures.
• Functional Reasoning: Requires the ability to apply principles of logical or synthesis functions; to deal with several concrete and abstract variables; and to analyze major problems.
• Situational Reasoning: Requires the ability to exercise judgment, decisiveness and creativity in situations involving broader aspects of organizational programs and operations, moderately unstable situations.

MINIMUM QUALIFICATIONS

• Bachelor’s degree in Real Estate, Economic Development, Public Administration, or Planning & Zoning related field preferred; two (2) to three (3) year(s) of progressively responsible experience or related field; or any equivalent combination of education, training, and experience which provides the requisite knowledge, skills, and abilities for this job.
• Must possess and maintain a valid Georgia driver’s license with a satisfactory MVR
• Satisfactory background/drug check by county.

ADA Requirements: Individuals applying for the posted position must be able to perform the essential functions of the position with or without reasonable accommodation.

Physical Requirements: Tasks require the ability to exert light physical effort in sedentary to light work, but which may involve some lifting, carrying, pushing and/or pulling of objects and materials of light weight (5-20 pounds). Tasks may involve extended periods of time at a keyboard or workstation.

Work Environment: Essential functions are regularly performed without exposure to adverse environmental conditions.

Salary : $19