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Director of Field Operations

Office of Field Operations
Tucson, AZ Other
POSTED ON 4/20/2026
AVAILABLE BEFORE 5/4/2026
Organizational Location: This position is with the Department of Homeland Security; within U.S. Customs and Border Protection; in the Office of Field Operations (OFO); Nationwide.

For more information about U.S. Customs and Border Protection, please visit https://www.cbp.gov/about.

Qualifications:

Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution. Candidates will not be hired based on their race, sex, color, religion, or national origin.

As a basic requirement, applicants must demonstrate progressively responsible leadership experience that is indicative of senior executive level managerial capability and directly related to the skills and abilities outlined under the Technical Qualifications and Executive Core Qualifications listed below. Typically, experience of this nature will have been gained at or above the equivalent of the GS-15 grade level in the Federal service or its equivalent with state and local government, the private sector, or non-governmental organizations.

To meet the minimum qualification requirements for this position, you must show that you possess the five Executive Core Qualifications (ECQs) and the Technical Qualifications (TQs) listed below. We recommend that your resume emphasize your level of responsibilities, the scope and complexity of programs managed, and your program accomplishments, including results of your actions.

The application process used to recruit for this position is RESUME-ONLY. YOUR RESUME MUST NOT EXCEED 2 PAGES. Any resumes over the 2-page limit, will not be reviewed beyond page 2 or may be disqualified.

There is NO requirement to prepare a narrative statement specifically addressing the Executive Core Qualifications (ECQs) or the Technical Qualifications (TQs).

TECHNICAL QUALIFICATIONS (TQs):
Your resume should demonstrate accomplishments that would satisfy the technical qualifications.

TQ 1: Knowledge of Federal inspectional laws, rules, regulations, and procedures pertaining to anti-terrorism and border protection/facilitation (e.g., trade compliance, passenger, immigration, agriculture, and cargo operations).

EXECUTIVE CORE QUALIFICATIONS (ECQs):
In addition to the Technical Qualification Requirements listed above, all new entrants into the Senior Executive Service (SES) under a career appointment will be assessed for executive competency against the following five mandatory ECQs. If your 2-page resume does not reflect demonstrated evidence of the ECQs and TQs, you may not receive further consideration for the position.

ECQ 1: Commitment to the Rule of Law and the Principles of the American Founding: This core qualification requires a demonstrated knowledge of the American system of government, commitment to uphold the Constitution and the rule of law, and commitment to serve the American people.

ECQ 2: Driving Efficiency: This core qualification involves the demonstrated ability to strategically and efficiently manage resources, budget effectively, cut wasteful spending, and pursue efficiency through process and technological upgrades.

ECQ 3: Merit and Competence: This core qualification involves demonstrated knowledge, ability and technical competence to effectively and reliably produce work that is of exceptional quality.

ECQ 4: Leading People: This core qualification involves the demonstrated ability to lead and inspire a group toward meeting the organization's vision, mission, and goals, and to drive a high-performance, high-accountability culture. This includes, when necessary, the ability to lead people through change and to hold individuals accountable.

ECQ 5: Achieving Results: This core qualification involves the demonstrated ability to achieve both individual and organizational results, and to align results to stated goals from superiors.

FAILURE TO MEET OR FULLY ADDRESS EACH EXECUTIVE CORE QUALIFICATION AND TECHNICAL QUALIFICATION IN THE RESUME WILL ELIMINATE A CANDIDATE FROM FURTHER CONSIDERATION.

If you are a member of the SES or have been certified through successful participation in an OPM-approved SES Candidate Development Program (SESCDP), or have SES reinstatement eligibility, you do not need to respond to the ECQs. Instead, you must attach proof (e.g., SF-50, Certification by OPM's SES Qualifications Review Board (QRB)) of your eligibility for noncompetitive appointment to the SES.

Responsibilities:

As Director of Field Operations, you will be responsible for managing the full range of inspection, intelligence analysis, examination, and law enforcement activities, to include apprehension, detention, and arrests relating to the arrival and departure of persons, as well as the detention and seizure of conveyances and merchandise at Ports of Entry within an assigned geographic area.

Through subordinate Assistant Directors/Port Directors, supervisors, and support staff, you will plan and direct layered enforcement activities to address border security, and ensure compliance with trade laws. The enforcement activities include interdiction and security, passenger operations, passenger and cargo targeting and analysis, tactical operations, and animal and plant health inspection. These enforcement activities are to protect the Homeland from international terrorists, implements of terrorism, illegal immigrants, drugs, and other contraband.

You will oversee planning, direction, and timely execution of U.S. Customs and Border Protection (CBP) programs within the area of responsibility, including development, assignment, and authentication with National strategies, goals, and objectives for supervisors and managers of subordinate organizational units. You will approve multi-year and long-range work plans developed by the supervisors or managers of subordinate organizational units and subsequently manage the overall work to enhance achievement of the goals and objectives. You will advise and assist the trade community and importing public on CBP policies and procedures, prospective import/export changes/restrictions, possible seizures of merchandise, etc. You will provide informative outreach programs to local community and trade associations.

For an overview of the diverse responsibilities CBP carries out within the Government, visit our website at cbp.gov.

Salary : $151,661

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