What are the responsibilities and job description for the Operations Coordinator position at Off Course Golf Carts?
Job Summary
It is Fun to be in the Fun business but, we work hard for our customers. We are looking for a versatile, detail-oriented professional to manage our daily office operations while providing backup support to our sales team. The ideal candidate is as comfortable with spreadsheets and paperwork as they are greeting customers and explaining the features of a golf cart. Mechanical aptitude is a significant plus, as it helps in providing accurate information to customers and assisting with light unit inspections. Hands on mechanical experience is not a requirement, but an interest in learning, not doing, in this area would be a bonus.
We have not just a team, but a family environment where everyone has their own gifts and talents that are openly shared. This position will answer directly to the owner of the company and the ideal candidate will be trained by and directly assist the owner daily.
Key Administrative Responsibilities
- Transaction Processing: Handle all sales paperwork, warranties and financing documents.
- Customer Liaison: Serve as the first point of contact for phone and walk-in inquiries.
- Inventory Management: Track unit arrivals, update the dealership website with new stock, and maintain organized files.
- General Office Support: Manage inventory, product orders and follow through.
Key Sales Responsibilities
- Showroom Backup: Step in to assist customers when dedicated sales staff are busy, providing "test drives" and answering feature-related questions.
- Product Expertise: Maintain deep knowledge of our product lines, including electric vs. gas models, battery life, and custom accessory options.
- Lead Follow-up: Use the CRM to follow up with potential buyers and schedule appointments.
Mechanical & Technical Skills (Preferred)
- Product Knowledge: Ability to explain mechanical components (motors, controllers, suspension) to customers. Specialized training will be provided.
- Light Support: Occasional assistance with "pre-delivery inspections" (PDI), such as checking tire pressure, battery water levels, or basic troubleshooting. We make sure every vehicle is customer ready.
Qualifications
- Experience: Experience in an administrative or customer-facing role; dealership experience is a major advantage.
- Communication: Exceptional verbal and written skills.
- Organization: Ability to multi-task in a fast-paced environment.
- License: Must have a valid driver’s license.
Pay: From $19.00 per hour
Work Location: In person
Salary : $19