What are the responsibilities and job description for the Sales Support Coordinator position at OEC Group?
OEC Group offers hybrid work, a competitive salary, a full benefits package, opportunities for professional growth and so much more!
Who you are:
- An experienced professional with 1-3 years of experience supporting Account Executives in a B2B environment.
- You have knowledge of quoting customers, the sales cycle, and CRM system.
- Freight experience is a plus but not a requirement!
About OEC Group
Established in 1981, OEC Group is one of the leading NVOCC freight forwarding companies. We provide our customers with import and export services, as well as, door-to-door services for both international and domestic needs. We remain competitive by offering a wide range of logistics services, including ocean and air freight, rail, trucking, warehousing and distribution, customs brokerage, cargo insurance, and more.
About the Position
Essential Duties and Responsibilities include the following (other duties may be assigned):
- Provide sales support by issuing quotes on international trade lanes for existing and potential clients on services including spot rates, tenders, rate matrices, and more through the assistance of an Account Executive.
- Generate daily, weekly, monthly, quarterly, and annual sales reports.
- Coordinate with Account Executive(s) to generate new leads/quotations and improve/optimize their sales process.
- Develop presentations for Account Executive(s) to present to potential customers.
- Answer telephones and give information to callers, take messages, or transfer calls to appropriate individuals.
- Create, maintain, and enter information into databases.
- Support in the organization and maintenance of relationships throughout OEC Group’s portfolio.
- Schedule and confirm appointments for clients, customers, or supervisors.
- Enter information pertaining to potential leads and current customers in the active CRM, Sugar.
- Collaborate with Operations teams on an as-needed basis for alternate options, rate discrepancies, etc.
Work Schedule
GDL Office 9:00 am-6:00 pm EST (NY Time Zone)
Computer Skills
To perform this job successfully, an individual should have experience with Microsoft Office.
Education & Experience
- Associate's degree preferred and 1-5 years of experience related to sales support and/or account management in a B2B setting.
- Must have basic knowledge of pricing and sales procedures in order to generate accurate reports.
Perks & Benefits of OEC Group
- Law benefits
After successfully completing a standard 90-day probationary period the employee is provided with the following benefits package. This includes:
- Full Health Insurance Premium (Medical and Dental)
- Vacation Days
- Personal Days
- Floating Days.
- Monthly Food Vouchers
- Savings Fund
- Annual performance reviews with the opportunity for annual salary adjustment and annual end-of-year bonus
Company Culture
OEC Group provides a fun, family-oriented work culture. We are a well-established company that is continually growing and looking for strong team players. We often host company outings such as team dinners, holiday parties, company picnics, and team-building activities!
OEC Group is an Equal Opportunity Employer.
#LI-Hybrid
