2nd Shift Supervisor

Who We Are

At Lifeskills Orlando, we offer an intimate and personalized environment with a lower staff-to-client ratio, ensuring individualized attention and real-time interventions. Located in downtown Orlando, our unique setting facilitates the implementation of our social integration model in high-stimulus environments, supported by our dedicated staff.

At Lifeskills Orlando, we don’t just focus on the presenting condition, but rather on the underlying disorders by utilizing a comprehensive whole-person approach that serves at the foundation for true client-centered care. We treat adults of all genders, ages 18 and older.

Our services are tailored to those who are resistant to medication, exhibit risk-taking behavior, and those who have undergone multiple treatment episodes. Lifeskills provides 24/7 nursing support in a structured and supportive therapeutic environment for the best possible care.

Why You Will Love Working With Us!

At Lifeskills South Florida, we are a dynamic, dedicated, and growing team of professionals deeply passionate about providing evidence-based and personalized clinical care for mental health disorders and behavioral health conditions.

Since everyone has different experiences with mental health disorders, mental health therapies must be equally as unique to address those diverse needs. Working with qualified doctoral level clinicians at Lifeskills gives individuals the opportunity to develop personalized mental health treatment plans that address their needs and help them take the next step in their recovery.

Our team’s foundation is client centered care and clinical excellence through our 5-star service commitment – Respect, Accountability, Integrity, Flexibility, Service, and Collaboration. We are committed to our team and our team is committed to our clients!

What We Offer 

•        Collaborative environment dedicated to clinical excellence
•        Multiple Career Development Pathways
•        Company Supported Continuing Education & Certification
•        Multiple Health Plan Design Options Available
•        Flexible Dental & Vision Plan Options
•        100% Company Paid EAP Emotional Well-Being Support
•        100% Company Paid Critical Illness (with health enrollment plan)
•        100% Company Paid Life & ADD
•        401K with Company Match
•        Company-Sponsored HSA, FSA, & DSA Tax Savings Accounts
•        Generous Team Member Referral Program
•        Parental Leave

Position Summary

The Shift Supervisor is to supervise assigned residential staff, assist staff complete necessary paperwork, and facilitate good communication and leadership skills for use in client to staff interactions. Position will maintain guidelines for clients and staff, ensure that all apartment rounds are done, and that clients are adequately supervised at all time. Position will ensure clients attend all necessary groups, activities, and appointments. Position will coordinate client transportation, apartment maintenance, food shopping, and general client daily needs. Position will maintain optimum communication with Residential Supervisor and remain available for residential on call rotations.

Essential Responsibilities

1. Demonstrates proper time management, supervisory, and communication skills with staff and clients.
2. Addresses and understands clients with mental health and/or substance abuse difficulties.
3. Supports the clinical staff in administering the level system for the clients.
4. Supervises residential staff in implementing program rules in a manner that is respectful of the client and their individual needs.
5. Manages staff schedules, daily operations, and client safety protocols.
6. Develops a professional rapport with clients through interactions that are firm, fair, and consistent.
7. De-escalates clients and remains solution-focused during crises.
8. Ensures that all paperwork and client reporting is appropriately completed by residential staff, including incident reports and shift reports.
9. Facilitates client groups as needed, including House Group, Morning Reflection, New Patient Orientation.
10. Assists with client admissions and discharges, as needed.
11. Maintains appropriate contact with Residential Supervisor and Clinical staff concerning client behaviors.

Additional Responsibilities

1. Takes accountability for successfully completing assignments or tasks.
2. Conveys information and ideas in a clear, meaningful, and timely manner.
3. Completes assignments or tasks and maintains client safety in a busy environment.
4. Effectively utilizes company computer programs.
5. Performs other related duties, as required and assigned.
6. Strong problem solving and analytical skills
7. Demonstrates a high level of follow through
8. Excellent verbal and written communication
9. Ability to exercise sound judgment and discretion

ISJP123

Education and Experience

High School Diploma or equivalent and at least 3 years of experience in a mental health and/or substance abuse treatment setting.

Physical Requirements

• While performing the duties of this job, the employee will be required to communicate with peers/general public, clients and/or vendors.
• Job performance will require the ability to move throughout the building as well as sit or remain stationary for extended periods of time.
• While performing the duties of this job, the employee may be required to talk or hear, sit, stand, walk, reach, climb or balance, stoop, kneel, crouch or crawl, taste or smell.
• Ability to move 15 pounds.

LifeSkills Behavioral Health  reserves the rights to modify, interpret, or apply this job description in any way the organization desires.  This job description in no way implies that these are the only duties, including essential duties, to be performed by the employee occupying this position.  This job description is not an employment contract, implied or otherwise.  The employment relationship remains “At-Will.”  The aforementioned job requirements are subject to change to reasonably accommodate qualified individuals with disabilities.