What are the responsibilities and job description for the Parking Event Supervisor - Downtown position at ODM Parking LLC.?
Job Summary: The Parking Event Supervisor is responsible for instructing parking attendants, directing traffic, helping guests enter and exit the facilities and maintaining a clean and safe environment for all guests and employees within parking areas. Events are typically held on evenings and weekends. Key Responsibilities: Direct parking attendants during ingress and egress Monitor parking attendants to make sure they complete all tasks and follow all company policies and procedures Ensure parking attendants are providing a high level of customer service Greet guests upon entry Assist guests by scanning parking passes Direct guests so they park in the appropriate area Inform guests of current policies and procedures regarding tailgating, items allowed within the venue, and exits Direct the flow of traffic entering, exiting, and within the venue parking areas Provide a safe and clean environment by notifying the appropriate personnel Place traffic cones prior to the event, before egress and remove after the streets have cleared. Install and remove signage prior to and after events Monitor parking lot locations and report to manager/supervisor Notify guests of the current parking fee (when applicable) Address guest concerns Required Knowledge, Skills and Abilities: Minimum 2 years’ experience as parking attendant Prior supervisory experience preferred Maintain a valid Michigan Driver’s License with good driving record Maintain understanding of venue layout, particularly the parking areas and exits Excellent verbal communication skills Ability to stand throughout the duration of a scheduled shift (minimum 4 hours) Ability to bend or twist at the waist to reach and move items at ground level (typically traffic cones or parking signs) Ability to lift of move up to 15-20 pounds with no restrictions. Must be capable of working outside in a variety of environmental conditions (heat, cold, humidity, high wind, snow, or rain) Be available to work scheduled events as needed (includes nights and weekends) All items listed above are illustrative and not comprehensive. They are not contractual in nature and are subject to change at the discretion of Olympia Development Parking. Olympia Development Parking is an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regards to that individual’s race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender identity, age, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. The Company will strive to provide reasonable accommodations to permit qualified applicants who have a need for an accommodation to participate in the hiring process (e.g., accommodations for a job interview) if so requested. PRIVACY POLICY Ilitch Companies and our colleagues are committed to being the best in all that we do - whether it's providing a delicious, quality meal from Little Caesars, delivering fresh food to our Little Caesars restaurants, baking quality food products at Champion Foods, supporting world-class teams like the Detroit Red Wings and Detroit Tigers or offering unforgettable live entertainment at top-rated venues like Little Caesars Arena, the Fox Theatre, Pine Knob and other area locations. Introduce yourself to our recruiters and we'll get in touch if there's a role that seems like a good match. Olympia Parking colleagues are committed to being the very best in all that we do. As the initial point of contact for guests visiting The District Detroit and its iconic sports and entertainment venues, parking colleagues are vital to creating a warm and welcoming environment that will be part of our visitors’ world-class experience. Olympia Parking is a comprehensive parking and mobility system that features more than 8,500 parking spaces in 33 locations across The District Detroit, including lots and garages near Comerica Park, the award-winning Little Caesars Arena and the iconic Fox Theatre. All of Olympia Parking’s facilities are equipped with state-of-the-art technology, and each is conveniently located within a 10-minute walk of entertainment venues operated by Ilitch Sports Entertainment. Accessible parking options are available at all lots and structures, and parking can be reserved in advance of heading to The District Detroit by visiting ParkDistrictDetroit.com.