What are the responsibilities and job description for the Store Manager position at OddFellows Ice Cream Co.?
The store manager should serve as the ultimate host, welcoming guests into the world of ice cream with positivity and enthusiasm. They set the standard for communication and ensure everything runs smoothly. Working as a point of contact for guests and dip experts alike, store managers should instill a passion for ice cream and an ambiance that make people want to return.
Requirements:
- Maintain a safe, secure, hygienic environment through compliance with local Health Code, ServSafe standards, and company guidelines
- Hires, terminates and schedules staff, working with DOO and finance departments to meet budget goals
- Makes weekly deposit runs and enforces cash handling procedures
- Maintain store inventory and reports on a regular schedule and additionally at the last day of each month
- Ensure all equipment is clean and in good working order through management of preventative maintenance schedule
- Places orders for everything in-store as needed such as paper goods, ice cream, and other food items/toppings
- Ensure monthly and seasonal specials are up to date and prepared
- Works alongside retail team to communicate specials and promotions; disseminates information to all staff effectively
- Lead by example in service, act as a role model for hospitality and sets an example for everyone to follow
- Has at least 1 years’ experience and ServSafe / Allergen training completion
- Enact store policies and delegate tasks to dip experts and supervisors
- Point of contact for coworkers and customers alike to field out any questions
- Makes change for the register when necessary
- Maintain a working knowledge of our ice cream catalog and ingredients
- Maintain a clean and tidy space by delegating daily and weekly cleaning tasks
- Engage with guests through conversation and answers any questions they may have about flavors or our history
- Has open availability including evenings, weekends and holidays
- Can stand on their feet for long periods of time and performs physically demanding tasks in appropriately-distanced proximity to team members
Salary : $22 - $25