What are the responsibilities and job description for the Weekend Receptionist position at ODD Fellows Home of Massachusetts?
Part-Time Receptionist 16 hours
Every other weekend 7am-4pm.-Saturday/Sundays
The Odd Fellows Home of Massachusetts is dedicated to providing residents with the finest Skilled Nursing and Rehabilitative Services based upon the basic tenets of Friendship, Love, and truth. Our staff extends compassionate care in a comfortable and secure environment that affords a dignified, meaningful, and enhanced quality of life.
Position Summary:
The receptionist’s primary focus is to be the voice/ face of the organization and handle all incoming calls and assist residents as needed. The position provides clerical support to the Senior Management.
Qualifications:
· Computers skills
· Strong communication skills, both verbal and written.
· Strong interpersonal skills, friendly and upbeat personality.
· Strong sense of urgency, as well as attention to detail is required.
· Customer Service experience
Key Responsibilities:
Route calls for the company switchboard which has 4 lines, approx. 100 employees and about 100 calls per day. Transfers telephone calls to appropriate personnel and or voicemail, paging on intercom when necessary.
· Greets and directs visitors in a professional, compassionate friendly manner.
· Instructs visitors to sign in guest register.
· Copying, faxing, typing
· Sorts in-coming mail to only residents on weekends.
· Receives donations and log in donation book.
· Consistently demonstrates responsibility, accountability and dependability.
· Comes to work clean and neat and consistently presents a professional appearance.
· Stamp all mail with use of postage meter.
· Hands out employment applications and refers them to appropriate department heads.
· Distribute employee paychecks.
· Receive and record patient payments in check register.
