Claims Specialist

ODC Construction, LLC -

Title: Claims Specialist

Location: Corporate Office - Orlando, FL

FLSA Status: Exempt

Summary: ODC is seeking a highly organized and detail-oriented Claims Specialist to serve as a key liaison between ODC, attorneys, and claims adjusters in the defense of our construction defect claims. The ideal candidate will be responsible for coordinating communication, managing documentation, and representing ODC in legal proceedings as needed. This role requires strong analytical skills, knowledge of construction agreements, and the ability to effectively collaborate with internal and external stakeholders.

Reports to: Project Manager

Responsibilities include but are not limited to:

• Act as a liaison, disseminating information between ODC, attorneys, and claim adjusters involved in the defense of construction defect claims.
• Forward Notices received via our Registered Agent to insurance carriers/adjusters.
• Verify the scope of work and identify all subcontractors involved to provide carriers with individual subcontractor agreements and Certificates of Insurance (COIs) for all applicable policy periods.
• Communicate with accounting to obtain a Job Cost Detail (JCD) from ComputerEase to verify subs and scopes .
• Review Master Trade Agreements, subcontractor agreements, and COIs, ensuring they are accurately compiled and sent to carriers.
• Monitor notifications of new lawsuits filed against ODC via our Registered Agent and coordinate appropriate responses.
• Represent ODC at court-ordered and voluntary mediations as needed.
• Maintain a calendar of all upcoming mediations and ensure upper management is informed.
• Attend field inspections to evaluate defects as presented by plaintiffs.
• Monitor and follow up on previous cases to ensure timely resolution and compliance with legal requirements.

Qualifications/Requirements:

• Strong organizational and analytical skills with attention to detail.
• Ability to effectively communicate and collaborate with attorneys, insurance adjusters, and internal teams.
• Ability to handle multiple cases simultaneously and meet deadlines.
• Excellent verbal and written communication skills.
• Effective team player with a collaborative mindset.
• Excellent organizational and time management skills
• Technologically proficient

Physical and Work Environment Requirements:

• Ability to sit for extended periods while working on a computer.
• Occasionally lift and move office supplies (up to 20 lbs) with or without reasonable accommodation.
• Work is performed in an office environment with standard lighting, temperature, and noise levels.

Excellent benefits package, including:

• Competitive salary
• Health Insurance - Medical, Dental and Vision
• 401k with a generous company match
• Paid time off (PTO) & Company-paid Holidays

As part of our commitment to providing a safe and secure work environment, ODC Construction LLC conducts background checks and drug screenings on all prospective employees following a conditional offer of employment.

By applying for a position with ODC Construction LLC, you acknowledge and agree that:

• You may be required to undergo a comprehensive background check, which may include verification of employment history, education, criminal records, credit history (where applicable), and other relevant information.
• You may also be required to complete a drug screening, which tests for the presence of controlled substances in accordance with applicable federal, state, and local laws.
• The results of these screenings may be used to determine your eligibility for employment.
• All information obtained during this process will be handled confidentially and in compliance with applicable privacy and anti-discrimination laws.

Refusal to consent to a background check or drug screening, or failure to pass either, may result in the withdrawal of any employment offer or termination of employment, if already hired.