What are the responsibilities and job description for the Donor Center Technician 1 position at Octapharma?
Job Summary
This role is responsible for determining donor eligibility, plasma collection and product processing while maintaining compliance.
This is What You’ll Do
- Ensures total operation is compliant with state and federal regulations (e.g. FDA approved Standard Operating Procedures, OSHA, CLIA, and GMP) to maintain the highest production standards and ensure facility compliance.
- Maintains high level of customer service and positive donor experience.
- Maintains cleanliness of work area to ensure a clean and professional environment. Stocks and maintains an orderly work area with sufficient supplies to meet production demands.
- Maintains Donor Center equipment based on Standard Operating Procedures and applicable manufacturer instructions.
- Monitor donor conditions, employing techniques to ensure donor comfort, safety, and the quality of plasma product
- Maintains Donor confidentiality based on company policy.
- Maintains complete and accurate record keeping per company’s Standard Operating Procedures.
- Responsible for troubleshooting machine alarms/alerts and perform QCs routinely (defined as daily/monthly) on equipment.
- Cleans any blood or plasma spills and performs proper procedure for disposition of biohazardous waste.
- Ensures that donor meets eligibility criteria based on Standard Operating Procedures.
- Performs donor vitals evaluation per Standard Operations Procedure.
- Performs finger stick for Microhematocrit and Total Protein determination.
- Register applicant donors per Standard Operating Procedures.
- Set-up and prepare all equipment and disposable supplies for venipuncture and plasmapheresis procedures.
- Disconnects donor after plasmapheresis process is completed.
- Maintains proper ratio to ensure donor safety and quality of product.
- Operates the automated plasmapheresis machines including response and evaluation of all machine alarms and alerts, responds to donor adverse events, and documents exceptions.
- Prompt and sterile collection and storage of plasma product and samples per Standard Operating Procedures.
- Handles tested and untested product, as well as product with unsuitable test results.
- Properly organize samples and product in a walk-in storage freezer per Standard Operating Procedures.
- Prepare product and samples for shipments, per Standard Operating Procedures and federal transportation regulations.
- Monitor freezer and refrigerator temperatures and immediately inform appropriate personnel if equipment is not functioning properly. Record variance if applicable.
- Performs other job-related tasks, as assigned.
This is What it Takes
- High school diploma or equivalent (GED).
- Three (3) months’ experience in clerical or customer service position preferred.
- Specific certification or licensing based on State requirements.
- Basic computer knowledge and skills.
- Ability to speak, read, write (legibly and accurately), and understand English.
- Bilingual in Spanish preferred (location specific).
- Strong customer service, organizational, and communication skills.
- Ability to read, follow, and interpret regulations, instructions, and manuals.
- Ability to understand verbal instructions.
- Ability to read numbers on screening equipment and perform basic mathematical calculations.
Physical Requirements
- Ability to utilize all required and appropriate PPE (Personal Protective Equipment).
- Ability to sit or stand for extended periods.
- Ability to tug, lift, and pull up to thirty-five (35) pounds.
- Ability to bend, stoop, or kneel.
- Occupational exposure to blood borne pathogens.
- Ability to view video display terminal less than 18” away from face for extended periods of time.
- Ability to enter an environment with a temperature of -40C or colder according to Standard Operating Procedures.
- Ability to perform precise tasks that require repetitive small motor skills, such as drawing blood for diagnostic tests.
- Ability to use assistive devices if needed for mobility or communication.
- Ability to work day and evening hours, weekends, holidays, and extended shifts on a frequent basis and be punctual.
- Ability to use a computer and other office equipment.
- Ability to communicate effectively, both verbally and in writing.
- Ability to focus and concentrate on tasks for extended periods.
- Ability to navigate the office environment safely, including stairs and elevators (if applicable).
- Ability to travel up to 20% via airplane and vehicle (if applicable).
Do Satisfying Work. Earn Real Rewards and Benefits
We’re widely known and respected for our benefits and for leadership that is supportive and hands-on. Managers who truly want you to grow and excel.
- Formal training
- Outstanding plans for medical, dental, and vision insurance
- Health savings account (HSA)
- Flexible spending account (FSA)
- Tuition Reimbursement
- Employee assistance program (EAP)
- Wellness program
- 401k retirement plan
- Paid time off
- Company paid holidays
- Personal time
Pay Transparency
The expected base pay for this position is $15.59 - $20.79 - $25.99. Please note this wage range reflects what Octapharma Plasma expects to pay for this position at the listed location as of the time of this posting. Individual base pay for a successful candidate within this range is determined by qualifications, skill level, experience, competencies and other relevant factors.
Salary : $16 - $21
