Network Engineer

Job Summary

Want to Expand

your career-development potential,

your ability to help donors and patients,

and your access to professional opportunities?

We’re growing fast.

[You can, too!]

There are so many ways Octapharma Plasma can enhance your life and your career. Our strong growth is creating great learning and career development opportunities throughout our company, and especially our donation centers. Because you’re someone who loves to learn, enjoys people, and has a real heart to help, we encourage you to join us as a: Network Engineer

This Is What You’ll Do

• Plan, design, implement and manage network systems and their corresponding or associated software in a primarily Cisco environment, including firewalls, VoIP and unified communications, wireless, switching/routing and end-point protection while assuring system performance and
• Work with WAN provider, coordinate WAN activities, and manage communications vendor
• Assist in the documentation and implementation of best practices for network design and management, LAN switching, cable management, and fault detection and correction under the leadership of the Manager of Operations and Delivery.
• Monitor and maintain overall network/infrastructure health and performance.
• Perform network and Server administration
• Perform performance reporting and analysis on both Network and Windows server systems.
• Support integration of new businesses in both planning and field work.
• Provide augmentation for help desk Support Analysts in answering and resolving reported Tier One and Tier Two Is able to resolve most user reported infrastructure issues, but may require the assistance of Senior Engineers to resolve Tier 3 problems. If needed, work with the hardware/software vendor support for problem resolutions.
• Able to define advanced troubleshooting techniques to quickly isolate and resolve reported infrastructure issues, except those requiring advanced Network or Server skills.
• Support both a corporate office environment and a significant number of remote locations. Complete installation of all donor center, server, or network equipment or the installation of
• Understand the various networking principals including data center architecture, LAN configuration, WAN configurations using MPLS and VPN, QoS, VoIP etc. to support corporate office and remote locations. Provide technical thought leadership and evaluate different solutions/vendors/designs to determine the best solution for the business needs.
• Provide routine reporting and analysis of network information and performs root cause analysis of recurring problems.
• Develop performance and service level objectives under the direction of the Manager, IT
• Provide IT operations support, which may include: collecting and reporting performance data, outage data, review of error logs and backup logs, and other monitoring as assigned and can provide assessment of results and recommendations for improvement.
• Configure test environments on a continual basis. Control and maintain an up-to-date library of product releases, service packs, hot fixes, patches, Installs new equipment as it arrives. Place support calls with vendors as needed on new and existing equipment. Maintains all lab equipment - troubleshoots and repairs faulty equipment as needed whether it be hardware or software related.
• Assist in the scheduling of out of town assignments, on-call support, and off-hour change requirements.
• Assist in the implementation and documentation of best practices in infrastructure maintenance and support.
  
  

This Is What It Takes

• Bachelors Degree in Information Technology or related field of study, or equivalent industry
• Minimum of four (4) years experience performing Network support in a comparable
• Experience with Cisco router, switch, and VoIP installation and
• Demonstrated administration of Cisco Call Manager, Unity, and IOS.
• Knowledge of Cisco ASAs, ACLs, IDS and other security functions.
• Demonstrated participation in the on-call support schedules for Network and/or
• Knowledge of IP, OSI model, MPLS, Frame Relay, VLANs, VOiP, quality of service, as well as PC, and Server hardware.
• Ability to acquire an understanding of the needs and restrictions of a FDA, GxP
• Excellent verbal, written and interpersonal communications
• Experience in performing root cause analysis for service interruption recovery; create preventative measures on complex projects.
• Demonstrated flexibility to changing priorities.
• Will be required to work outside of Normal Business hours, primarily in the event of an emergency or implementation of new systems/upgrades which will need to be done after hours.
• On-call support that may involve night or weekend coverage as
• CCNA (Routing & Switching) certification required.
• CCNA (Voice) certification preferred.
  
  

Physical Requirements

• Ability to sit for extended periods of time
• Ability to use a computer and other office equipment
• Ability to occasionally lift and carry up to 20 pounds
• Ability to reach, bend, and stoop as necessary
• Ability to communicate effectively, both verbally and in writing
• Ability to focus and concentrate on tasks for extended periods
• Ability to travel up to 20% via airplane and/or vehicle
• Ability to use assistive devices if needed for mobility or communication
  
  

Do Satisfying Work. Earn Real Rewards And Benefits.

With donation centers and team members throughout the U.S., Octapharma Plasma, Inc. collects plasma to create life-saving medicines for patients worldwide. We are growing at an impressive pace, and so is the positive impact of our work. Our community relies on teamwork, compassion, and expertise to get things done the right way, while making a meaningful difference in the lives we touch.

Interested? Learn more online and apply now at:

octapharmaplasma.com

And if you know someone else who'd be a great fit at Octapharma Plasma, Inc. please forward this posting along!

INNER SATISFACTION.

OUTSTANDING IMPACT.