Dining and Activity Center Manager (Substitute)

Works as needed and scheduled for staff absences

Grade 12

Non-Exempt

About Oswego County Opportunities

Ranking among Oswego County's top ten largest private employers, OCO carries out its mission to inspire partnerships and provide services that empower people, support communities, and change lives through more than 50 programs serving 15,000 people each year.

OCO's Employee benefits include:

• Health, Dental, and Vision Insurance (available to Full-Time staff)
• Paid leave (sick leave, PTO, holidays, etc.)
• 403B Deferred Annuity Retirement Plan
• Term Life Insurance
• Employee Assistance Program

JOB SUMMARY:

Manages the daily operation of the assigned dining and activity center.  Create a welcoming environment and ensures that the center is warm, engaging and runs efficiently.  Provides leadership to volunteers.  Carries out duties according to program and agency policies and procedures and related regulations. 

 JOB DUTIES AND RESPONSIBILITIES:

• Ensures a welcoming, safe, healthy and supportive environment for participants, volunteers and guests.
• Oversees all aspects of the day-to-day operation of the assigned center.
• Ensures compliance with policies, procedures and regulations regarding food service and food safety including temperatures, proper food service, set up and clean up.
• Assists program specialist with the recruitment of center volunteers and volunteer drivers.
• Trains, assigns and monitors the work of site volunteers/community work site participants.
• Communicates next day meal counts, concerns, information, supply needs to appropriate staff.
• Acts as point of contact/liaison between OCO and the landlord and/or staff where the center is located.
• Informs supervisor of problems, progress and issues relating to center, participants and volunteers.
• Ensures posted regulations, program information and schedule of events at the center are current and relevant.
• Secures and maintains the condition of program educational, technical and operational equipment.
• Builds partnerships with community members at various levels; markets and promotes the center through community activities, meetings, senior groups, informational fairs, regular articles, pictures and publications.
• Completes all required paperwork and reports in a timely and accurate manner.
• Manages petty cash and money for special projects/events according to fiscal policy/procedures.
• Plans and conduct an annual special event such as candlelight dinners, Mayors March for Meals and special events/projects.
• Works with participant activity committee to plan and schedule educational, informational, recreational and wellness activities; invites speakers/presenters as appropriate.
• Coordinates transportation for participants through approved resources.
• Contacts inactive participants, or participant’s caregivers when appropriate.
• Participates in staff meetings, program and Agency work groups and trainings; shares ideas/concerns with coordinator and peers to contribute to improving programming and operations.
• Participates in OCO’s Service Delivery System and embraces program, department and agency goals.
• Performs other related duties and carries out assignments and special projects as requested.

 JOB REQUIREMENTS:

• Must have awareness of food service fundamentals.
• Must learn and follow Health Department requirements and Sanitation Codes.
• Must be organized and have the ability to plan activities and effectively direct the work of others.
• Must have the desire/sensitivity to work with low income, elderly, frail or disabled.
• Must have knowledge of local community and ability to connect participants with resources.
• Must maintain confidentiality of program and participant information.
• Must have good oral and written communication skills and possess public relations skills.
• Must be able to work well with participants, staff and community members in a warm, non-judgmental manner and foster a positive environment.
• Must be flexible, creative in program planning and be a good problem solver.
• Must display good judgment, professionalism, tact and integrity.
• Must ensure confidentiality of participant and program information.
• Must have working knowledge of computer software: spreadsheets, word processing, databases, business e-mail.
• Must be able to lift up to 35lbs. regularly.
• Must have a valid NYS Driver’s License with record w/in policy and have access to a reliable, insured vehicle.

 MINIMUM QUALIFICATIONS:

• Must possess a High School Diploma or G.E.D. and 12 months related experience; and
• Have a thorough knowledge of the local community; or
• Any acceptable equivalent combination of education, experience and training.
• Solid leadership experience preferred.

Click here for more info about OCO's Services!

Oswego County Opportunities, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, creed, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, marital status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.