What are the responsibilities and job description for the Hair Salon Receptionist position at Ochoa Salon & Spa?
Hair Salon & Day Spa Receptionist
We are looking for a Salon & Day Spa Receptionist to act as the first point of contact for customers who visit our salon or contact us to learn about our beauty services. Receptionist responsibilities include greeting customers upon their arrival, answering clients’ questions about services via phone or in person and processing transactions. To be successful in this role, you should be highly organized and able to manage clients with grace, even during peak demand.
Applicant must be willing at to alternate between our two locations, East Longmeadow and South Hadley as needed.
Responsibilities
- Warmly greet clients, walk them to the proper beauty station and inform assigned beauticians of their arrival
- Book and confirm appointments via phone
- Process transactions (cash and credit cards) and issue receipts
- Offer beverages and chat with clients who are in the waiting area
- Welcome walk-ins, answer questions about services and schedule appointments based on availability
- Maintain a tidy reception area
Skills
- Proven work experience as a Salon Receptionist, Front Desk Representative or similar role
- Hands-on experience with office equipment, like printers and POS systems
- Familiarity with processing transactions
- Excellent communication abilities (verbal and phone) with a customer service attitude
- Solid organization and record-keeping skills
- An ability to remain calm under stressful circumstances
Job Type: Part-time
Pay: From $15.00 per hour
Benefits:
- Employee discount
- Flexible schedule
Shift:
- 4 hour shift
- 8 hour shift
- Evening shift
- Morning shift
Weekly day range:
- Every weekend
- Monday to Friday
Work Location: In person
Salary : $15