Development and Membership Manager

JOB DESCRIPTION

The Development and Membership Manager is responsible for growing OMA’s membership program, strengthening annual donor engagement, and supporting key fundraising initiatives. OMA raises more than 50% of its $2.2M operating budget through contributed income and generates approximately $220K annually in membership revenue.

Reporting to the Director of Development, this position plays a critical, hands-on role in advancing OMA’s fundraising strategy and stewarding constituents into lifelong supporters. The Development and Membership Manager will work closely with staff, donors, members, volunteers, and community partners.

This is an exceptional opportunity for an entrepreneurial, goal-oriented professional who enjoys building relationships, exceeding revenue goals, and contributing to a collaborative, fast-paced, and mission-driven environment. Knowledge of and enthusiasm for the arts is essential, as is the ability to thrive in a creative and forward-thinking organization.

KEY RESPONSIBILITIES

Membership

●       Develop and execute strategies to grow, retain, and upgrade membership, with a focus on long-term donor relationships

●       Plan and execute membership campaigns and promotions in partnership with the Marketing and Communications team

●       Manage membership data, reporting, and fulfillment in the Humanitru CRM

●       Organize membership-related events, orientations, and welcome experiences

●       Collaborate with Marketing to execute member lead nurture strategies

●       Meet or exceed annual membership revenue goals, including new members, renewals, and upgrades

Development

●       Cultivate relationships with members to identify opportunities for increased philanthropic giving

●       Partner with the Director of Development on donor stewardship and relationship management

●       Ensure timely and accurate donor recognition, benefits, and acknowledgements

●       Manage CRM and prospect research platforms (Humanitru and iWave) to support fundraising strategy

●       Assist in planning and executing development campaigns, including Annual Appeal, Year-End Appeal, Day of Giving, Giving Societies, and program, exhibition, and event sponsorships

●       Support OMA fundraising and cultivation events as needed, including the Gala, Art After Dark, Exhibition Celebrations, Plein Air Festival, and other special events

Administrative & Operations

●       Serve as a primary administrator for the Humanitru CRM, ensuring data integrity, reporting, and documentation

●       Create and maintain written SOPs for database, membership, and development operations

●       Train staff and support cross-departmental CRM usage as needed

●       Meet weekly with the Director of Development to report on membership and fundraising progress

MINIMUM QUALIFICATIONS

●       4–6 years of progressively responsible experience in fundraising, membership, or relationship management

●       Demonstrated success in project execution and campaign management

●       Excellent written and verbal communication skills; comfort with public speaking

●       Strong working knowledge of CRM database management

●       Knowledge of and interest in the arts

●       Bachelor’s degree or equivalent professional experience

●       Reliable transportation; ability to work occasional evenings and weekends

SKILLS AND ATTRIBUTES

●       Strategic, growth-oriented thinker who values innovation and experimentation

●       Relationship-driven professional who helps stakeholders find meaningful ways to engage with OMA

●       Organized and detail-oriented, with a consistent ability to meet deadlines and manage multiple priorities

●       Strong customer service skills and the ability to build rapport with diverse individuals and groups

●       Collaborative, adaptable, and motivated by achieving short-, mid-, and long-term goals

Job Type: Full-time, salaried position; hybrid work environment; evenings and weekends required as needed

Salary range: $71,000 - $80,000, commensurate with experience

Benefits

10 paid vacation days per year, accrued from hire date

10 paid holidays plus 2 floating holidays.

10 paid sick days per year

403(b) Retirement account with discretionary employer match currently at up to 3%

Full suite of employee benefits and professional development

100% individual health insurance coverage of medical, dental, and vision (employee pays the difference between individual and dual, or family)

Free Patron level membership, including NARM and ROAM, plus a 25% discount at the museum store