TMS Technician

Haven Behavioral Healthcare, an Oceans Healthcare Company, is a behavioral healthcare system providing high-quality, specialty behavioral health services for individuals with mental health and substance abuse issues. Our success is a reflection of the excellence and dedication of our employees at every level of our facilities. The culture of our hospitals is built around service. All jobs performed on our team are worthwhile and every employee makes a difference. If you are looking for an opportunity to grow personally and professionally while delivering compassionate, quality care we encourage you to explore career opportunities with Haven.

Position Summary:

The TMS Technician is responsible for providing a variety of direct and indirect patient care activities, supporting the medical provider, actively engages as a member of the patients’ treatment team, and maintaining a safe and positive milieu. 

Essential Functions:

1. Adheres to tasks delegated by the medical provider related to the care of the patients including, but not limited to vital signs, pregnancy tests, screening, administration of outcome scales (PHQ-9 or GAD-7), documentation, patient phone calls, obtaining medical histories, support in the delivery of transcranial magnetic stimulation, and patient education.
2. Supports with scheduling appointments and greeting patients/visitors.
3. Assists with utilization review activities (such as data gathering, form completion, and prior authorization calls).
4. Supports providers in the preparation and delivery of services in accordance with their scope of practice and training, including Transcranial Magnetic Stimulation (TMS) services.
5. Demonstrates effective milieu management skills, which promote positive patient experiences.
6. Assists with the admission process to include vital sign capture and other duties as delegated by the medical provider.
7. Employs appropriate crisis intervention and de-escalation techniques as required and according to policy, procedure, and training.
8. Maintain current knowledge and application of the program and protocol (policy and procedures) guidelines.
9. Provides assistance in orienting new staff members to their position.
10. Documents, files, and updates patients’ Medical Records according to established policies.
11. Provides pertinent feedback to the interdisciplinary treatment team regarding patient response to treatment interventions that assists in the development and revision of the treatment plan.
12. Complies with facility policy, accreditation standards, applicable state licenses, OSHA and CDC guidelines regarding the collection of various specimens. 
13. Provides support and assistance with other duties as assigned.