What are the responsibilities and job description for the Staffing Coordinator position at Oceans Healthcare?
Haven Behavioral Healthcare, an Oceans Healthcare Company, is a behavioral healthcare system providing high-quality, specialty behavioral health services for individuals with mental health and substance abuse issues. Our success is a reflection of the excellence and dedication of our employees at every level of our facilities. The culture of our hospitals is built around service. All jobs performed on our team are worthwhile and every employee makes a difference. If you are looking for an opportunity to grow personally and professionally while delivering compassionate, quality care we encourage you to explore career opportunities with Haven.
The Staffing Coordinator functions as a support person for the Director of Nursing to coordinate and organize administrative processes to facilitate the hiring/staffing of nursing personnel. Manages candidate's applications, and ensures all applicable documentation is completed. Communicates, coordinates, and facilitates adequate staffing of all nursing units under the supervision of the Director of Nursing. Functions as resource for Mental Health Technicians/Milieu Managers and schedules education/orientation of procedures and protocols of technical duties for such. Collaborates with nursing personnel to ensure effective, safe operations/staffing of unit activities. Facilitates communication between unit staff and Nursing Director. Trends personnel actions/activities. Assists with report development, graphing, and documentation of information within the nursing department. Demonstrates age specific and cultural sensitivity towards internal and external customers. All duties to be done in accordance with Joint Commission, Federal and State regulations, Oceans Behavioral Mission, policies and procedures, and Performance Improvement standards.
In addition to primary staffing and scheduling responsibilities, the Staffing Coordinator will perform receptionist and front desk duties, including greeting visitors, answering and directing incoming calls, and assisting with general administrative functions. This position serves as a point of contact for employees, visitors, and external customers while maintaining professionalism, confidentiality, and excellent customer service. The Staffing Coordinator is expected to balance scheduling priorities with front desk responsibilities to ensure efficient daily operations.
Schedule: Monday - Wednesday, 8am - 8:30pm (12 hour shift).
Essential Functions:
- Facilitates nursing staff coverage for all units/programs for the organization; performs evaluation of nursing staffing needs throughout all facility programs/units; responsible for communicating staffing needs with all nursing personnel to evaluate all availability; coordinates with other department's coverage of MHT/Driver's schedules to meet facility needs.
- Collects and communicates all special time requests from nursing personnel to the Director of Nursing.
- Tracks and trends attendance, requested absences, call-in's, alternative coverage arrangements and communicates same to the Director of Nursing.
- With the direction of the Human Resources Department, assists with coordinating the hire process for all nursing personnel. Mentors, communicates, and functions as resources person for MHTs and Milieu Managers; assists in scheduling and conducting MHT orientation.
- Effectively documents, graphs, and reports demographics related to nursing personnel; communicates evaluation performance of MHTs and Milieu Managers to the Director of Nursing as needed; remediating as needed.
- Maintains knowledge of procedure/protocol changes and communicates such to MHTs and Milieu Managers; serves as a position back-up for all units as needed within scope of knowledge.
- Demonstrates knowledge of contraband, unit rounds/close observation, and safety issues to ensure a safe environment.
- Maintains contact/communication with the nursing department after normal business hours to improve outcomes of patient care; readily available to be on call during the evenings, nights, and weekends to ensure staff coverage.
- Assists with transcription and posting memos; maintains memos in memo log and tracks compliance with communication.
- Performs other duties as assigned.
- Performs receptionist and front desk duties, including greeting and directing visitors, answering and transferring incoming calls, assisting with visitor check-in procedures, and providing general administrative support while maintaining confidentiality and compliance with facility policies and procedures.
- Performs other duties as assigned.