Hospital Quality and Patient Safety Coordinator

Cottonwood Creek Behavioral Hospital, an Oceans Healthcare Company, is a behavioral healthcare hospital providing high-quality, specialty behavioral health services for individuals with mental health and substance abuse issues. Our success is a reflection of the excellence and dedication of our employees at every level of our facilities. The culture of our hospitals is built around service. All jobs performed on our team are worthwhile and every employee makes a difference. If you are looking for an opportunity to grow personally and professionally while delivering compassionate, quality care we encourage you to explore career opportunities with Oceans.

The Hospital Quality and Patient Safety Coordinator is responsible for assisting the hospital’s Director, Quality and Patient Safety. This position assists the Director in sampling, assessing and verifying that the hospital meets certain standards, conduct audits or utilize other data collection methods to evaluate progress on outcome or process measures, maintain databases on process and outcome metrics; display, analyze, and communicate findings related to quality and patient safety at the facility level, collaborate multi-disciplinary teams on problem identification and resolution . The Coordinator acts as a resource to front line staff providing education as needed and monitoring training for completion of required action plans. All duties to be done in accordance with Joint Commission, Federal and State regulations, Oceans’ Mission, policies and procedures and quality standards.

Essential Functions:

• Assists the Quality Director in current and upcoming data collection and quality projects.
• Provides answers to quality questions without the assistance of the Director Quality.
• Abstracts information from patient charts and other documentation as needed.
• Organizes work assigned by the Quality and Patient Safety Director, coordinates quality projects, sets priorities, meets deadlines and follows assignments with minimal direction.
• Assists in organizing data for weekly/monthly/annual meetings, presentations and informational purposes.
• Completes assignments accurately, in a timely manner, and within procedural guidelines.
• Contributes to the overall performance improvement of the hospital/department.
• Support regulatory survey participation and/or Plan of Correction development and implementation.
• Performs other duties and projects as assigned.
  
  

Requirements

Education / Experience:

• High School Diploma or equivalent.
• At least two (2) years administrative assistant experience, or a combination of training and experience that shows ability to perform the job duties.
• Two (2) years in a hospital setting preferred.
  
  

Skills / Abilities:

• Strong organizational and analytical skills.
• Must have high level of interpersonal skills to handle confidential situations.
• Displays a willingness to help others; assists with other departments as necessary.
• Demonstrates proficient computer skills with MS office products and electronic QAPI software solutions.
• Ability to work with minimal supervision and simultaneously manage multiple projects.
• Knowledge of state and federal regulatory requirements, Joint Commission Accreditation. CPHQ certification preferred.
• Must successfully complete Basic Life Saving (BLS) certification and an Oceans approved behavioral health de-escalation program.
  
  

Work Environment:

Subject to many interruptions. Occasional pressure due to multiple calls and inquiries. This position can be high paced and stressful; must be able to cope mentally and physically to atmosphere. Work requires spending approximately 90% or more of the time inside a building that offers protection from weather conditions but not necessarily from temperature changes.