Sales Administrator

Position: Sales Administrator

Location: Irvine, CA

Reports to: Sales Manager

Position Overview - Sales Administrator

At Oceanbotics, we are seeking a detail-oriented Sales Administrator to support our expanding sales operations! This role is critical in maintaining smooth sales processes as we pursue aggressive growth targets and expand our international dealer network. The ideal candidate will provide comprehensive administrative support to our sales team while ensuring exceptional customer service to government agencies, military organizations, offshore companies, and search & rescue teams worldwide.

Key Responsibilities

Sales Support & Order Management

 Process and track sales orders from initial inquiry through delivery, ensuring accuracy and timely fulfillment

 Coordinate with manufacturing and logistics teams to maintain accurate delivery schedules

 Manage quote preparation and proposal documentation

 Maintain and update customer records in the CRM system with all interactions and transaction details

Customer Communication

 Serve as the primary administrative contact for customers and international dealers

 Respond to customer inquiries regarding product specifications, pricing, and availability

 Assist in coordinating product demonstrations

 Handle routine correspondence and follow-up communications with prospects and clients promptly

 Prepare detailed sales reports and analytics to track progress towards growth targets

 Maintain dealer agreements and certification documentation

 Assist with trade show logistics and marketing material distribution

 Manage sales team calendars and assist with travel arrangements

International Operations Support

 Support & facilitate international dealer onboarding and training coordination

 Assist with export documentation and compliance requirements

 Track international shipments and coordinate with freight forwarders

Required Qualifications

 3 years of experience in sales administration, inside sales, or customer service (preferably in technical or industrial equipment)

 Minimum of Associates Degree or Equivalent (preferably in a related field)

 Strong proficiency in CRM systems and Microsoft Office Suite

 Exceptional attention to detail and organizational skills

 Excellent written and verbal communication abilities

 Ability to manage multiple priorities in a fast-paced environment

Desired Skills

 Experience with international sales documentation is preferred

 Knowledge or experience of marine or industrial equipment markets is helpful

 Experience with government contracting and procurement processes is helpful

 Enthusiasm for the oceans! 🌊

 Energy, with a sense of urgency as appropriate

 Bilingual capabilities (particularly Spanish, French, or Mandarin) are a plus

 Data Entry – CRM (Salesforce a plus), QuickBooks, customer portals, etc.

What We Offer

 Opportunity to work with cutting-edge underwater technology

 Growth potential within an expanding international company

 Comprehensive benefits package, which includes:

o Health Insurance (including Medical, Dental, Vision, Life)

o 401K Retirement Plan

o 401K Company Match

o Paid Holidays

o PTO (Paid Time Off)

 Collaborative team environment with direct impact on company success

About Oceanbotics

We are an innovative manufacturer of professional-grade remotely operated underwater vehicles (ROVs) serving critical applications worldwide. Our ROVs support vital operations from offshore infrastructure inspection and search & rescue missions to government and military operations. As we expand our global presence and pursue ambitious growth goals, we need talented professionals who share our commitment to excellence and innovation.

This position reports to the Sales Manager and works closely with all departments to ensure seamless customer experiences from initial contact through post-sale support.

We are an equal opportunity employer, committed to creating diversity in the workplace.