What are the responsibilities and job description for the Future Opening: Front Desk Agent Full Time position at Ocean Suites Motel?
Please note an applicant will only be considered if they currently live within 15 miles of the Brookings/Harbor, Oregon area. If you do not currently live here and have a place of residence, please submit your application after you have made the move. Thank you
Hours
Monday and Tuesday 8 a.m. to 5 p.m.
Wednesday through Friday 8 a.m. to 2 p.m.
We are looking for someone who, from time to time, is able to pick up an extra shift or swap shifts should the need arise.
Benefits/Perks
Hours
Monday and Tuesday 8 a.m. to 5 p.m.
Wednesday through Friday 8 a.m. to 2 p.m.
We are looking for someone who, from time to time, is able to pick up an extra shift or swap shifts should the need arise.
Benefits/Perks
- tuition assistance for college students
- up to 40 hours paid time off per year
- paid on-site lunch
Tasks and Responsibilities include but are not limited to:
- handling all aspects of the reservation process
- assisting guests
- opening the office
- processing payments
- completing daily settlements
- cleaning the office areas
- coordinating with housekeeping regarding room status and room/guest needs
- Build rapport with guests and identify their needs through friendly conversation and open-ended questions
- Describe the features and amenities of guest rooms
Required Knowledge/Skills/Job Qualifications:
- Minimum of 12 consecutive months working as a motel front desk or in a very busy office/call center within the past 3 years
- must have very neat handwriting
- basic computer skills - Microsoft Office (version 2019 or later) or Google Workspace programs***
- excellent customer service and problem-solving skills
- basic math and English skills***
- able to type a minimum of 30 wpm with 95% accuracy or higher***
- Spanish helpful but not required
- friendly, pleasant phone voice
- ability to deal calmly and politely with difficult people and difficult situations
- ability to work well in high pressure situations
***Tests will be given in these areas during your interview)
Compensation: $15.00 - $16.00 per hour
Salary : $15 - $16