Parts Counter Clerk

The Parts Counter Clerk supports shop operations under the direction of the Parts Supervisor. This role is responsible for sourcing, ordering, and coordinating the delivery of parts to vendors, job sites, the shop, and the main office.

The position plays a key role in maintaining accurate inventory, utilizing the fleet maintenance management system, and supporting daily administrative functions such as invoice review, data entry, and reporting.

This role works independently with minimal supervision and provides direction to parts runners to ensure efficient workflow, timely deliveries, and a clean, organized work environment.

Essential Duties and Responsibilities

Parts & Inventory Management

• Order, track, and coordinate delivery of parts in a timely and cost-effective manner
• Maintain accurate inventory using the fleet maintenance management system
• Utilize system modules, reports, and queries to manage purchasing, inventory levels, and equipment/parts history
• Follow established shop procedures for part numbering and inventory organization
• Maintain an organized and clean parts area and warehouse

Vendor & Purchasing Coordination

• Build and maintain relationships with internal and external vendors
• Source parts by comparing pricing, availability, and freight options to ensure cost efficiency
• Maintain knowledge of vendor capabilities and appropriate sourcing channels

Administrative & System Support

• Review and process invoices, purchase orders, parts requests, and delivery documentation
• Accurately enter and maintain data in company systems
• Complete required reports and documentation in a timely manner

Communication & Coordination

• Communicate effectively with supervisors, technicians, vendors, warehouse staff, and field personnel using phone, email, and radio
• Coordinate with parts runners and provide direction to support daily operations and shop needs
• Ensure timely delivery of parts to technicians to minimize downtime
  

General Responsibilities

• Maintain professionalism, integrity, and accountability in all interactions
• Follow all company policies, procedures, and safety guidelines
• Support a team environment aligned with company values
• Perform other duties as assigned

Job Requirements and Qualifications

• High school diploma or equivalent required
• Proficient in computer systems, including Microsoft Office and inventory management systems
• Bilingual in English and Spanish (verbal and written) preferred
• Basic knowledge of mechanical parts, equipment, and service manuals
• Strong organizational skills and attention to detail
• Ability to follow directions, prioritize tasks, and work both independently and as part of a team
• Effective communication skills with a variety of stakeholders (shop, field, vendors, office)
• Valid California driver’s license and insurable driving record
• Willingness to travel locally to job sites, vendors, and field locations as needed
• Reliable attendance and strong work ethic