What are the responsibilities and job description for the Marina Guest Services Representative, On site Housing, Seasonal position at Ocean Havens?
Guest Services Representative
Looking for a fun and exciting seasonal opportunity on Provincetown's Waterfront!? We are currently seeking a Marina Guest Reservations Specialist. The Guest Services Representative is responsible for a wide variety of tasks. At Provincetown Marina, our customers are the driving force behind everything we do at the marina. As a result, the right person for this job is cheerful, knowledgeable, engaging and courteous towards the customer at all times, providing top notch customer service while projecting a professional company image through all types of interaction on and off site.
Responsibilities
- Answer Phones, make reservations, respond to email inquiries in a professional, cheerful manner following through to completion all client demands.
- Treat all customers with first class customer service
- Perform daily opening, midday and closing job duties
- Willingness to learn, memorizing rates and Marina policies.
- Contribute towards a healthy, safe, clean, and fun work environment
- Ability to accurately type and enter data, attentive to details
- Assist management, as needed
- Assist and support special events at the marina that may take place outside of normal operating hours
- Maintain a clean and professional appearance
- May require long periods of sitting, standing, moving and lifting 20 lbs.
- Must be fluent in English and authorized to work in the U.S.
- All ages, backgrounds and walks of life are encouraged to apply!
Experience
- Hospitality Students preferred
- Competent with Word, Excel, and Outlook
- Knowledge of boating a plus!
- Scheduling Flexibility preferred, weekends required.
Applicant will be expected to start at end of school season and work throughout summer
