What are the responsibilities and job description for the Housekeeping Supervisor position at Ocean Grove RV Resort?
Position Overview
The Housekeeping Supervisor oversees daily housekeeping operations for the resort’s cabins, bathhouses, laundry areas, and common spaces. This role involves both supervisory duties and hands-on cleaning. The ideal candidate is organized, reliable, and able to maintain high standards in a fast-paced, guest-focused environment.
Key Responsibilities
Supervision & Leadership
- Oversee a small housekeeping team, including training, scheduling, and daily task assignments
- Inspect cabins, restrooms, and common facilities to ensure cleanliness meets resort standards
- Provide coaching and support to team members to improve efficiency and quality
Housekeeping Operations
- Clean and prepare cabins between guest stays, including linens, surfaces, kitchens, and bathrooms
- Maintain cleanliness of bathhouses, laundry rooms, and common areas
- Restock linens, toiletries, and cleaning supplies
- Monitor inventory and notify management when supplies need replenishment
Guest Service
- Respond promptly to guest requests or concerns related to housekeeping
- Ensure quick turnaround of cabins for check-ins
- Help maintain a friendly, welcoming atmosphere throughout the resort
Safety & Compliance
- Ensure staff follow health, safety, and sanitation guidelines
- Report maintenance issues or safety hazards immediately
- Maintain proper use and storage of cleaning equipment and chemicals
Qualifications
- Previous housekeeping experience required; supervisory experience preferred
- High attention to detail and strong organizational skills
- Ability to work weekends, holidays, and flexible hours as needed
- Able to lift up to 30 lbs and perform physically active tasks
- Strong communication skills and a team-oriented mindset
- Reliable, self-motivated, and able to work independently
Why Join Us?
- Work in a fun, resort-style environment with a dynamic team.
- Competitive pay and employee discounts.
- Excellent benefits including medical, dental, vision, and 401(k) with company match.
- A paid time off plan that offers life/work balance
- Opportunity to interact with guests from all over while enjoying the unique atmosphere of our resort.
This is a full-time, year-round position working at Ocean Grove RV Resort located in St. Augustine, Florida. Flexible scheduling required including weekends and holidays.
EOE / AA / M / F / Veterans / Disabled / Drug-Free Workplace
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.