What are the responsibilities and job description for the Carwash Customer Service Representative - Friendswood, TX position at Ocean Express Operating LLC?
Employment Type:
[Full-Time / Part-Time] (Non-Exempt)
Pay Range:
$10.00 - $13.00 per hour
Bonus Opportunity:
Monthly incentive with additional earning potential
The Opportunity
Our Customer Service Representative role is critical to delivering strong business performance, an exceptional customer experience, and a high-performing team environment. You will contribute to sales, operations, and team success while ensuring the site operates efficiently, safely, and consistently.
What You’ll Do
- Support daily operations, customer experience, and site performance
- Drive sales performance and promote Unlimited Wash Club memberships
- Maintain site standards including cleanliness, safety, and efficiency
- Work collaboratively with the team to ensure smooth operations
- Resolve customer concerns and support retention
- Follow company policies, procedures, and operational standards
What We’re Looking For
- Strong customer service and communication skills
- Comfortable in a fast-paced, outdoor environment
- Ability to stand/walk for extended periods
- Team-oriented mindset with a strong work ethic
- Flexible availability including weekends and holidays
Why Join our Company?
- Competitive pay and incentive opportunities
- Health, dental, and vision insurance
- 401(k) with company match
- Paid time off and holidays
- Unlimited car washes
- Growth and advancement opportunities
Wage Transparency Disclosure
The pay range listed represents the anticipated compensation for this position at the time of posting. Actual compensation will be determined based on job-related factors including experience, skills, location, and internal equity. This role may also be eligible for incentive compensation and benefits in addition to base pay.
Equal Opportunity Employer
We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic under applicable law.
Salary : $10 - $13