Desktop Analyst, On Site

Desktop Analyst – Full Time, On Site

Ocean Beach Health

Build a career where your work truly matters.

Ocean Beach Health is seeking a full-time Desktop Analyst to provide hands-on technical support across our hospital and medical clinics. This is an excellent opportunity for someone who enjoys problem-solving, supporting people, and being part of a close-knit, mission-driven healthcare organization.

Unlike large corporate systems, we take the time to invest in our people. You'll work alongside a collaborative IT team in an environment where your contributions are visible, valued, and impactful. 

Why You'll Love Working Here

• Family-feel culture with collaborative mentorship

• Meaningful work that directly supports patient care

• Opportunity to grow your skills in a healthcare environment

• Live and work on the beautiful Long Beach Peninsula on the Washington Coast

Benefits That Support You

• Medical, dental, and vision insurance

• 5 weeks of PTO in your first year

• 9 paid holidays

• 8 paid volunteer hours annually

• Short-term disability coverage

• Retirement plan with 5% employer match after one year

• Employee Assistance Program (EAP)

• And more

What You'll Do

• Provide front-line technical support for desktops, laptops, printers, phones, and peripheral devices

• Respond to and resolve help desk tickets efficiently and professionally

• Install, configure, maintain, and troubleshoot hardware and software

• Support user access, password resets, software installs, and routine IT needs

• Perform system updates, patches, and equipment upgrades

• Maintain IT asset inventory and assist with lifecycle management

• Collaborate with network and systems teams on escalated issues and IT projects

• Ensure compliance with HIPAA, data security standards, and IT policies

What We're Looking For

• Associate degree in IT, Computer Science, or a related field (or equivalent experience)

• 1–3 years of desktop or technical support experience

• Proficiency with Windows OS, Microsoft 365, and common software platforms

• Strong troubleshooting, customer service, and communication skills

• Ability to work independently and manage multiple priorities in a fast-paced environment

Preferred Qualifications

• Experience in a hospital or clinical setting

• Familiarity with Epic EHR and HIPAA requirements

• IT certifications (CompTIA A , Network , or similar)

Interested?
For more information, please contact HR at employment@oceanbeachhealth.com.

All final candidates must successfully complete a background check and pre-employment drug screening, including THC testing.

Ocean Beach Health is an Equal Employment Opportunity employer.

Salary : $39 - $45