VP; Branch Manager

• Drive growth & profitability. Oversee lending and deposit gathering, generate branch profitability through new business development, and expand revenues from existing clients via account additions and cross‑sell of bank services.
• Sell & build relationships. Proactively profile clients to identify needs and position appropriate bank products, establishing productive deposit and lending relationships.
• Own portfolio health. Maintain a service loan portfolio; minimize loan/non‑loan/miscellaneous losses; and manage controllable expenses.
• Credit decisioning. Interview loan applicants, render credit decisions within authority, and ensure complete, accurate documentation.
• Account onboarding. Interview new‑account prospects to gather required information and open personal/business accounts with proper documentation.
• KYC / BSA/AML. Complete KYC forms in X‑Pert AML applications and comply with all CIP and BSA/AML requirements.
• Payments oversight. Approve/decline checks for overdraft and uncollected funds within designated limits; review and approve branch and portfolio O/D and Uncollected positions.
• Cash & wires control. Review cash transactions; review/approve all outgoing wire transfers in conjunction with the Operations Officer, following Bank policy.
• Customer experience. Monitor customer comments, respond appropriately, correct deficiencies, and capitalize on opportunities.
• Lead the team. Align staff priorities/objectives with Bank goals, communicate effectively, and coach officers/employees’ professional development.
• Coordinate delivery of quality customer service, counsel employees on service performance, and promote a participative, high‑engagement environment.
• Research and resolve issues arising from branch operations; actively manage your own portfolio customers.
• Lead by example; train, motivate, and supervise staff to achieve individual and branch goals.
• Conduct follow‑up on audit findings; resolve customer complaints; prepare monthly branch reports for the Regional Manager.
• Ensure compliance with applicable federal and state law and regulations at all times.

• An associate’s degree in a related field of study such as Accounting or Finance.
• 7 years of banking experience in products sales and lending, specifically related to attracting and servicing customers.
• With an established portfolio of banking relationships.
• Supervisory experience.
• Must be able to travel and visit prospective new clients within a designated area to increase depository and loan production/sales goals.

Combination of education and experience will be considered.

• Must be knowledgeable of internal bank operations (wire transfers, debits/credits and loan payments) and bank products to cross sell.
• Must possess excellent organizational, interpersonal, verbal and written communication skills.
• Oriented towards providing excellent customer service.
• Must have leadership abilities to lead projects; manage a team; ability to lead and drive initiatives; ability to manage multiple tasks and projects.
• Computer knowledge in MS Office Software (e.g. Excel, Word, Power Point and Outlook).
• Knowledge of banking laws and applicable compliance regulations and on the completion of Know Your Customer (KYC).

• Bachelor’s Degree or Equivalent in a related field of study such as Accounting or Finance with,
• 5 years of banking related experience in product sales and lending with an established portfolio of banking relationships.

• None