What are the responsibilities and job description for the Front Desk Medical Receptionist position at Occupational Health Center?
We are seeking a friendly, professional, and organized Medical Office Receptionist to join our healthcare team. The receptionist will be the first point of contact for patients and will play an important role in creating a welcoming, efficient, and positive experience.
Key Responsibilities
- Greet patients and visitors in a professional and welcoming manner
- Answer and direct incoming phone calls
- Schedule, confirm, and reschedule patient appointments
- Check patients in and out and maintain accurate demographic information
- Verify insurance information and collect copayments or other patient payments
- Assist with medical records, referrals, forms, and other administrative tasks
- Communicate with patients, providers, pharmacies, and insurance companies as needed
- Maintain patient confidentiality and comply with HIPAA requirements
- Keep the reception area organized and professional
- Perform general clerical and administrative duties to support the medical office
Qualifications
- High school diploma or equivalent required
- Previous medical office or receptionist experience preferred
- Excellent customer service and communication skills
- Strong organizational skills and attention to detail
- Comfortable using computers, scheduling systems, and electronic medical records
- Ability to multitask and remain calm in a busy healthcare environment
- Professional, dependable, and compassionate attitude
- Knowledge of HIPAA and patient confidentiality preferred
Job Type: Full-time
Pay: $14.00 - $16.50 per hour
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Work Location: In person
Salary : $14 - $17