What are the responsibilities and job description for the Front Desk Receptionist position at Ocala Housing Authority?
Job Overview
We are seeking a dynamic and friendly Front Desk Receptionist to be the welcoming face of our organization. In this vital role, you will serve as the first point of contact for visitors, clients, and team members, ensuring a positive and professional experience. Your energetic approach and organizational skills will help maintain smooth office operations, manage communication channels, and support administrative functions. This paid position offers an exciting opportunity to develop your office management expertise while contributing to a vibrant team environment.
Work hours: Monday through Thursday 7:00 a.m. to 6:00 p.m.
Duties
- Greet visitors warmly and direct them appropriately, ensuring a professional first impression
- Manage multi-line phone systems with courteous phone etiquette, answering inquiries and routing calls efficiently
- Handle incoming and outgoing correspondence, including emails, mail, and packages
- Maintain organized filing systems, data entry records, and document proofreading for accuracy
- Schedule appointments, manage calendars, and coordinate meetings using Microsoft Office and Google Workspace tools
- Responsible for processing incoming checks
- Provide exceptional customer service by addressing inquiries promptly and professionally
- Support administrative tasks like typing reports, organizing files, and supporting personal assistant functions
Skills
- Excellent computer literacy with proficiency in Microsoft Office Suite (Word, Excel, Outlook) and Google Workspace applications
- Strong organizational skills with the ability to multitask effectively in a fast-paced environment
- Minimum of three years front office/clerical experience
- Bilingual abilities are highly desirable to serve diverse client needs
- Knowledge of multi-line phone systems and phone etiquette standards
- Experience with data entry, proofreading, filing, and calendar management tools
- Exceptional customer service skills with a friendly demeanor and professional communication style
- Strong time management skills to prioritize tasks efficiently and meet deadlines
Work hours: Monday through Thursday 7:00 a.m. to 6:00 p.m.
Join us as a Front Desk Receptionist to be the welcoming voice of our organization! Your enthusiasm for helping others combined with your organizational prowess will ensure our office runs smoothly while creating a positive environment for everyone who walks through our doors. This role is an excellent stepping stone for those passionate about office management, customer support, or administrative careers.
Pay: $15.00 - $16.00 per hour
Expected hours: 40.0 per week
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Retirement plan
- Vision insurance
Application Question(s):
- Are you able to work ten hour days Monday through Thursday?
Work Location: In person
Salary : $15 - $16