What are the responsibilities and job description for the Clinical Assistant - Ocala position at Ocala Clinic?
- Qualifications:
- High School Diploma required
- Medical Assistant Diploma, or RMA Certification required
- 1 to 2 years experience preferred
- Excellent written and verbal communication skills
- Computer proficiency with EMRs
- Meet the expectations of our internal and external customer service standards
- Ability to perform tasks independently with the direction of their managers
Key Responsibilities:
- To provide excellent customer service to all patients, visitor and coworkers
- Prepare all patient charts in Athena for visit by ensuring that all intake paperwork is completed
- Retrieves patient’s digital images from Medview system on exam room monitors during clinic for physician review
- Escorts the patients into the exam rooms and completes patient intake documentation per clinic protocol
- Prepares patient for visit with provider by removing sutures, staples, dressings, etc, having patient change as necessary, positioning patient for exam or procedure and completing any necessary consents
- Assists the physician during visit with injections or office procedures
- Applies and removes casts/splints and DME that is in stock as ordered by the provider
- Provides patients with information and education on the proper use and care of casts and DME
- Completes documentation in EMR for casting or DME as necessary
- Prepares prescriptions, excuse notes, referrals and patient education materials
- Ensures that the patient understands the physician’s instructions for sample medications and follow-up care
- Ensures all DCW25 work comp status forms are completed, a copy is provided to the patient and originals are returned to front desk staff for submission to WC department
- Breakdown of patient charts with appropriate disposal of PHI, completion and scanning of patient forms, records, etc.
- Cleans and maintains zone, exam rooms and cast room, ensuring red bags and sharps boxes are replaced if applicable, ensuring all treatment surfaces are wiped down with antimicrobial solution after each patient and at end of shift
- Re-stocks all exam rooms and MA station for the next day clinic
- Ensures the safety and security of all PHI in accordance with state and federal HIPPA regulations
- Takes/returns phone calls from patients or from other departments, clinics or outside facilities regarding UC patients
- Assists in addressing and resolving items in Urgent Care staff in box within EMR
- All other duties as assigned
Orthopaedic Solutions Management is a Drug Free Workplace
We are committed to maintaining a safe, healthy, and productive work environment. As part of this commitment, we operate as a drug-free workplace. All candidates will be required to undergo pre-employment drug screening and/or be subject to random drug testing in accordance with applicable laws and company policy.