What are the responsibilities and job description for the Assistant Food and Beverage Manager position at OC Waterpark?
Description
Job Title: Assistant Food & Beverage Manager
Reports To: Food and Beverage Manager
9-month salaried position February-October - Busy season June-August
Job Description:
Assists with overseeing the food and beverage operation(s); including all outlets, restaurants, cabanas, caterings and birthday parties. Previous food experience preferred, but not required! We are looking for someone who is motivated to learn the department, grow and be a part of an amazing team in one of the most fast paced and fun businesses on the boardwalk. We are committed to teach and develop the right person.
Duties & Responsibilities:
* Maintains a courteous, cooperative, fun yet professional environment for patrons, co-workers, and general public
* Reviews with supervisors/managers to resolve customer complaints regarding food sale errors, long ticket times or general unhappiness regarding food or beverage issues
* Develops, implements, and administers policies and procedures to operate the various food and beverage operations through the use of daily checklists and continuous training
* Ensures staffing levels to expedite line speed, while trimming back labor as possible
* Completes and submits repair and maintenance work orders in a timely manner to assure long term equipment life
* Ensures positive supervisor/management communication through use of communication log, as well as one on one walk-throughs of all food areas
* Works with supervisors on Site Inspection list/task list and creates a monthly plan
* Maintains equipment and trains employees in their proper use; ensures staff accountability through safety checklists
* Responds to various calls over the radio system, thereby fostering positive communication
* Coordinates the supervisor schedules to ensure that adequately staffed by qualified employees at all levels of operation, while maintaining labor goals
* Works with management teams to organize and implement the processes and presentations associated locations, including movie outings, holiday parties, pizza after hour parties, etc.
* Oversees cleanliness and organization of all F&B areas
* Oversees food safety aspects of all F&B areas
* Implements inventory controls for all food service areas, to include ordering, receiving, staff training, invoice coding, small-ware purchases, etc.
* Maintains food cost goals by monitoring ordering, pars, waste, and recipes as well as instructs supervisors/managers to follow through with training of lead staff to ensure these needs are met
* Menu development and placement for food and beverage; works to fine tune the menu in different locations to achieve higher per caps, sales and efficiency with lower costs
* Maintain and review COGS of all food areas
* Maintaining month end inventories
* Works with managers/supervisors to ensure all staff provide a consistent and quality product
* Works with/communicates to other departments to ensure all details are met and all F&B related events run smoothly
* Submits and oversees hours. Approves for payroll processing
* Programs point of sales system to work as needed for F&B, Sales, and Park
* Helps with package development, continuity and pricing between Park, groups, b-days, and F&B
Other Job Functions
* Performs other job functions as required.
Personal Attributes:
* Curious and interested in the success of the operation
* Self Motivated
* Integrity and Trustworthiness
* Personable and Friendly
* Detail Oriented
* Optimistic Attitude
* Team player who is committed to building a team that functions in unison to reach their goals
Skills:
* Proven management ability
* Be able to function successfully in stressful situations
* Familiarity with Office products and comfort with using and learning new software.
* Time Management
* Decision Making
* Problem Solving
* Communication and conflict management skills
* Multi tasking of many varied food and beverage areas
* Flexible and able to work successfully with many management styles
Physical Requirements:
* Must be able to work inside and outside with constant sitting, standing, walking, vision, hearing, and talking and fine motor skills
* Must be able to reach forward and above shoulder height, bending, twisting, kneeling, and crouching
* Must be able to lift, push, and pull at least 50 pounds with the assistance of other team members
* Must be able to move furniture as needed
Environmental Factors:
* The primary work location for this job is in an outdoor environment as well as indoor and in the office environment.
* In these environments the employee will be exposed to dirt and dust, extreme temperatures, noise and vibration, and occasional wetness and humidity.