What are the responsibilities and job description for the Medical Front Office Coordinator position at OC Surgical Eye Institute?
We are a busy ophthalmology clinic seeking a motivated professional to join our front office part or full time. The front office is responsible for the first impression patients have and a critical part of the patient experience. The front office will be responsible for patient management, scheduling, greeting, high call volume support, and making patients feel welcome.
Position Responsibilities:
* Assist patients with questions, scheduling, billing, medical records, prior authorizations and all other non-medical visit needs
* Polite, prompt and effective service
* Collect appropriate payments or co-payments
* Other front office duties as assigned
You should have:
* A warm personality with a strong desire to help patients, and a passion for healthcare and support
* Excellent organizational skills
* Very strong verbal and written communication skills
* Comfortable working with a diverse team
* Strong teamwork and problem-solving skills
Candidate Qualifications:
* MUST have 1 or more years prior work experience in front desk operations in a medical office setting
* MUST know the differences between HMO and PPO.
* Familiarity with medical terminology, ideally ophthalmology or optometry
* Familiarity with Microsoft Office a plus
* Bilingual (English/Spanish) is a must
Please send resume with relevant experience for consideration.
Job Type: Full-time Preferred
Job Type: Full-time
Pay: $25.00 - $35.00 per hour
Work Location: In person
Salary : $25 - $35