Front Office Receptionist - Spanish Bilingual

Front Office Receptionist (Bilingual Spanish/English)Location: OC GastroCare Anaheim, CAJob Type: Full-TimeReports To: Office Manager/Practice AdministratorAbout OC GastroCare:OC GastroCare is a leading gastroenterology practice committed to delivering compassionate, high-quality digestive care to our diverse patient population. We pride ourselves on personalized service, clinical excellence, and a patient-first approach.Position Summary:We are seeking a friendly, organized, and professional Front Office Receptionist who is fluent in both English and Spanish to join our growing team. This role is vital to creating a welcoming environment for patients and ensuring the smooth operation of front desk activities.Key Responsibilities:Greet patients and visitors warmly in person and over the phoneAnswer multi-line phone system, direct calls appropriately, and take messagesSchedule and confirm patient appointments using EMR systemRegister new patients and verify insurance informationCollect co-pays and handle basic billing inquiriesMaintain and update patient records accuratelyProvide translation and interpretation as neededCoordinate communication between patients and medical staffMaintain a clean and organized reception areaPerform general administrative and clerical duties (scanning, faxing, filing, etc.)Qualifications:High school diploma or equivalent requiredMinimum 1-2 year of front office or medical receptionist experience (preferred)Fluency in English and Spanish (written and spoken) is requiredExcellent interpersonal and communication skillsStrong organizational and multitasking abilitiesFamiliarity with electronic medical records (EMR) preferred (e.g., eClinicalWorks, Epic)Knowledge of medical terminology and health insurance plans a plusProfessional demeanor and customer service-focused attitudeWork Environment:Fast-paced outpatient medical clinicIn-person, front-facing role with patient interaction throughout the dayBenefits:Competitive salary based on experienceHealth insuranceOptional vision, dental, and life insurance plans availablePaid time off and holidays401K Retirement Plan after 1 Year of ServiceProfit Sharing ContributionJob Type:Full-timePay:$17.00 - $20.00 per hourSchedule:Monday to FridayExperience:Front Office: 2 years (Preferred)Language:Spanish (Required)Ability to Commute:Anaheim, CA 92805 (Required)Work Location:In person

Salary : $17 - $20