What are the responsibilities and job description for the SERVICE BOOKER position at OBRIEN AUTO GROUP?
Subaru of Portland, a dealership in the O'Brien Auto Group, is currently in need of a Full Time Service Booker.
This position pays $19 per hour.
All employees subject to eligibility requirements, we offer the following benefits:
- Paid holidays pursuant to the annual holiday calendar (typically five holidays)
- Vacation – based on hire date and paid based on position
- Medical/Dental/Vision/RX
- Ancillary Benefits such as Short/Long Term Disability, Accident, Critical Illness, Life Insurance, Spousal/Child coverages
- 401(k) plus company match
Responsibilities to Include:
- Invoice service repair orders.
- Input correct repair order descriptions when invoicing repair orders.
- Input technician flat rate times.
- Input labor for repairs and maintenance, following designated labor grid
- Ensure hard copy of repair order is filled out, as per manufacturer guidelines.
- Verify hard copy of repair order has a technician time stamp and completed C.C.R. (Concern, Cause, Remedy).
- Communicate with service advisors as to completion of invoicing of repair order.
- Involve service manager or assistant service manager in cases where documentation is not correct on hard copy of repair order.
- Apply discounts to repair order only when correct coupon is attached to repair order. Only the service manager can authorize discounts when coupons are not supplied.
- Adhere to and comply with the dealership’s code of ethics.
- Perform other duties as assigned by management.
- Regular attendance is essential.
- Work in cooperative, positive & professional manner with all personnel in the company
- Treat members of the public and customers in a courteous and non-discriminatory manner. Maintain professional demeanor while at work.
- Must conform to company policy regarding non-discrimination and harassment.
Equipment/Machines/Tools Typically Used: Pressure washers, steam cleaning equipment, water hoses and buckets, sponges, polishers, cloth rags, hand-held squeeze bottles, and mechanics hand tools. Rubber gloves to be worn as required.
Chemicals: Numerous chemicals are used/handled on a frequent basis. Employee will be trained by their supervisor on the safe handling/use of these substances. Employee will follow all safety directives at all times.
Physical Demands: Intermittent standing, walking, sitting, stooping, kneeling, and crouching. Lifting of 50lbs or less on an occasional basis and carrying of 25lbs or less on a frequent basis. Frequent pushing and pulling, twisting and turning of trunk, reaching and handling of objects, occasional climbing, balancing, and crawling.
Employment offers are contingent upon successful completion of a comprehensive background screening.
Subaru of Portland is an equal opportunity employer and a drug-free workplace.
Salary : $19